Over 7+ years of professional experience in Information Technology with Software Testing. Proficient with testing of Web services, Business logic and Enterprise integrations.Expertise in implementing AGILE (SCRUM), Kanban and Waterfall methodology by analyzing requirement specifications and responsible for developing Test Objectives, Strategies, Scope, and Test procedures.Experience in all the stages of Software the Testing Life Cycle (STLC), developing Test Plans, Test Case Design, Test Scripts and Test execution based on Business Requirements Specifications.Good Knowledge and hands-on experience in Exploratory testing environments with various types of testing including System, Smoke, Sanity, GUI, Functional, Regression, Integration, Configuration testing, and UAT.Experienced in using Azure TFS, MTM, TestPad, and JIRA Xray App for Manual testing and creating Requirements Traceability Matrix.Experienced in logging Defects and assigning the criticality of defects, analyzing the gap between actual and expected results, performing Root Cause Analysis, and Bug Verification using JIRA and Visual Studio.Strong skills in testing backend SQL Queries on MySQL and Postgresql, writing queries to create, insert, update, retrieve and delete data in the Database.Proficient in performing Black box testing and have hands-on experience in White box testing.Proficient in writing and customizing Test Scripts using Selenium WebDriver.Experienced in developing Data Driven test automation framework using Selenium WebDriver with Maven and TestNG under Java platform utilizing industry design patterns and approaches and enhanced the scripts for Reusability and Modularity.Experience in Mobile testing on Android and IOS.Experience in REST API service testing using tools such as POSTMAN and SOAP UI.Expertise in working on VMs in AWS and Hyper-V environments, including different platforms such as Windows Server, Windows Client machine, Mac, and Linux. Experience in creating Enterprise Applications in Azure AD.Have excellent customer management, problem-solving, and debugging skills and am capable of quickly learning, effectively analyzing results and implementing, and delivering solutions as an individual and as part of a team.Have product support experience in Networking products such as Nokia, Checkpoint firewall, NagiosExperienced on ITIL process activities, Information and Network Security and Project Management activities.
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Software Quality AnalystDeloitte Feb 2023 - Jun 2023Pennsylvania, United StatesPerforming end to end functional testing of ePACSES application for the Erie county assigned.Attended various trainings on migration of the application from eQuate (Mainframe environment) to ePACSES on edge.Created Test scenarios in the Microsoft Test Manager tool based on the system usability documentation gathered for the ePACSES application.Reviewing the already created Test Scenarios and making changes if required before testing.Performing integration testing of all the Test scenarios created for the application in Edge browser.Create, track and manage Test suites in MTM and Azure TFS.Create, track, manage and close Bugs in Visual Studio.Attending daily stand up meetings regarding current testing updates, changes and completion of the task assigned. Training and helping the team on data generation of the component assigned for testing.As a DRS worker creating data in the application for testing in Erie county.Performing negative testing of the application creating Defects in Visual Studio.Creating Test scenarios for performing System Acceptance Testing of the application reporting Defects.Updating Database files in Access DB for generating Financial data for some of the child support cases.Creating, Updating System usability documentation for INTG and SAT testing. -
Software Test And Support EngineerGladinet May 2019 - Aug 2022Boca RatonResponsibilities• Involved in meetings on Test planning and Application functional requirements documentation.• Creating Test cases in the Testpad testing tool based on the requirements gathered for the CentreStack application.• Creating Test cases for each module of the application, such as testing on server, windows client and on server agent.• Setting up test environment, by using Hyper-V to create and run VM’s. Installing Microsoft Windows Server and Windows Client on the VM’s, performing windows update and creating checkpoints.• Installing and Testing CentreStack/Triofox server and server agent application on windows server and CentreStack windows admin on Windows client and Mac OS.• Reporting bugs in JIRA tool. Collecting debug view trace, audit trace, windbg trace, console, network trace, logs of the Bugs identified. Exporting records from Postgresql for the Bugs reported when required.• Developed Automation Scripts, Execution and Analysis Test Results using a Hybrid Framework in Selenium Webdriver.• Identified the defects by running Selenium scripts d ensured that business processes deliver the expected results and remain reliable throughout the production release.• Executed the Regression Test Suite whenever there is a build move to UAT and also during Production move.• Testing the application with a new build after Bug fix, updating the Bug with new traces and closing the ticket once the issue is resolved.• Creating Enterprise Application in Azure Active Directory, configuring and testing single sign on.• Creating users, groups in Active Directory for testing the user accounts in the application.• Performing Release testing, Component testing, Load testing Sanity testing, Functional testing, Regression testing and User acceptance testing and UI Integration testing. • Creating a new application in Azure AD and configuring CentreStack single sign-on. -
Technology AnalystInfosys Nov 2010 - May 2015Bangalore• Providing maintenance and support in areas of firewall and network security infrastructure on a daily basis.• Assisted in analyzing and implementing network security policies and practices.• Designed and implemented policies, rules and procedures in checkpoint firewall for using company data.• Identified root cause for the break in network security and recommended improvement solutions.• Served as a mentor and guide to junior networking staff.• Worked on Nagios tool and its various module’s configuration and implementation in the production environment.• Documentation of Nagios modules and training team on Nagios implementation.• Information Security implementation. ISO 27001 domain implementation.• Log monitoring in Syslog server, using snare agent on windows. Auditing of logs.• Performing risk assessment for the project under ISO 27001 requirements.• Handling entire change management activities for the client. Which includes reviewing the RFCs and deployment plan going into production. Coordinating with stakeholders for change discussion and approvals in CAB. Following up with teams for change closure. Monitoring the RFCs in the TSRM tool.• Preparing process documents on Change, Incident, Problem and Configuration Management. Defining the process for the project. Generating Metrics reports of the processes.• Asset management – maintaining inventory of project’s entire software and hardware inventory, providing suggestions and inputs to the Tivoli Asset management team in TAM. • IPM+ Project planning and tracking – defining project scope, operational processes, service specifications, change management scope, risk management plan and service continuity plan.• Performed UAT of ticketing tool called Meops, manual creation of test cases and reporting Bugs in Bugzilla.• Performed performance testing of the ticketing tool using IBM RPT. Analyzing and reviewing test cases. -
Technical AnalystAnz Jun 2009 - Jan 2010Bangalore• Configuring, installing and troubleshooting Check Point Devices.• Provided technical assistance to end customers on Check Point and Nokia products.• Creating and reviewing security policies for firewalls and policies as per company requirements.• Troubleshoot and worked with Security issues related to Checkpoint.• Experience in site to site VPN configurations using Check Point firewalls.• Hands on Experience working with security issues like applying ACL’s, configuring NAT and VPN.• Troubleshooting traffic passing, managed firewalls via logs and packet captures.• Performing DNS and DHCP changes on Unix platform.• Configuring Cisco Routers and Switches and implementing them in the Network. • Configuring ATM routers and implementing them in the network.• Installing, configuring and upgrading Check Point.• Performing Radware changes. -
Network Design EngineerUnisys Global India Apr 2007 - May 2009Bangalore• Provided assistance on Nokia firewall issues on Checkpoint (NOKIA-TAC)• Working with Smart View Tracker, Smart View Monitor and Eventia Reporter.• Working with NAT i.e. Static, Dynamic and PAT.• Dealt with NAT configuration and troubleshooting issues related to access list and DNS/DHCP issues within the LAN network.• Ability to identify IPv4 address ranges, subnets, and other IPv4 addressing fundamentals required. Fundamentals include understanding of DHCP, NAT, PAT, and subnetting. • Install, maintain and upgrade Check Point Clusters on various models (Standalone, Distributed and Full HA).• Working with concepts on Authentication i.e. User, Session and Client authentication.• Working with VPN i.e. Site-Site VPN and Remote access VPN.• Installing. Configuring and Upgrading IPSO and working with different IPSO versions of Nokia.• Working with Voyager (Nokia GUI) and CLI commands (Nokia CLISH) in UNIX.• Configuring VRRP and IP clustering with Nokia appliances.• Working with Nokia Flash and Disk based appliances.• Configuration of High availability for Hardware failover, WAN Fail Over and load Balancing.• Configuring VPN Clients for remote users.• Worked with basic concepts of VoIP and QoS.• Enabling and configuring RSA tokens for all ANZ users, to have connectivity to VPN.• Configuring ATM routers and implementing them in the network.• Documentation of technical procedures followed in the project.• Obtained technical training and work experience in Canada at the clients place on handling Nokia products. Was in Canada during process transition. Was involved in successful transition of the project.
Usha B Education Details
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Computer Science
Frequently Asked Questions about Usha B
What is Usha B's role at the current company?
Usha B's current role is Software Test Engineer.
What schools did Usha B attend?
Usha B attended Visvesvaraya Technological University.
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