As a Customer Support Administrator with extensive experience in the credit collection industry, I excel in providing top-notch customer service while ensuring compliance with all relevant regulations. I am adept at handling challenging customer interactions with empathy and professionalism, always aiming for a positive resolution. My strong organizational skills, attention to detail, and ability to manage multiple tasks simultaneously make me a valuable asset to any credit collection team. I… Show more As a Customer Support Administrator with extensive experience in the credit collection industry, I excel in providing top-notch customer service while ensuring compliance with all relevant regulations. I am adept at handling challenging customer interactions with empathy and professionalism, always aiming for a positive resolution. My strong organizational skills, attention to detail, and ability to manage multiple tasks simultaneously make me a valuable asset to any credit collection team. I am committed to continuous learning and improvement, staying current with industry standards and best practices to provide the highest level of support to both customers and colleagues. Show less

Perform keyword research in coordination with client business Provide SEO analysis and recommendations in coordination with elements and structure of websites and web pagesProvide assistance and execute strategies for content development in coordination with SEO goals – general and keyword specificAdminister search engine programs (XML sitemaps, webmaster tools) for purposes of diagnostic reporting on client projectsKeep up-to-date with SEO, search engine, social… Show more Perform keyword research in coordination with client business Provide SEO analysis and recommendations in coordination with elements and structure of websites and web pagesProvide assistance and execute strategies for content development in coordination with SEO goals – general and keyword specificAdminister search engine programs (XML sitemaps, webmaster tools) for purposes of diagnostic reporting on client projectsKeep up-to-date with SEO, search engine, social media, and internet marketing industry trends and developmentsMonitor and administer web analytics dashboards, reports, and required reporting tools, and point out key areas of importance by client goalsMonitor and evaluate search results and search performance across the major search channelsCommunication, Coordination, and Cooperation with team members is vital to meet our deadlines Show less

Increased traffic by thousands of visitors by gaining the first page of Google Rank for long and short-tail keywordsPlanned and executed internal and external link building strategies to increase search engine visibilitySpearheaded competitive research