Usha Vakil Email & Phone Number

Greater Boston Area

While working as a full time Project Manager for Fortune 500 companies, I also provided strategic and organizational leadership to Saheli (Management, Domestic Violence, Economic empowerment, Physical and Mental health, Legal and Immigration). Managed and supported a working volunteer board to provide services to the community, raise funds via holding events and fundraisers, planning and building collaboration with the community business leaders and domestic violence agency partners.

Greater Boston Area

Deployed Federal Information Security Management Act (FISMA) compliant environment in cloud, meeting security and governance requirements for Digital solution application.• Facilitated analysis of different cloud solution vendors / partners for platform selection and managed team of solution architects, security experts, building cloud solution and ensuring launch readiness.• Assessed and implemented process to meet National Institute of Standards and Technology (NIST), participated in Risk management framework

Greater Boston Area

Managed system vulnerabilities across all application platforms• Automated and reduced risks in enterprise wide applications by correcting vulnerabilities, verifying compliance with Federal Financial Institutions Examination Council (FFEIC).• Partnered with security group and business leaders in multiple divisions, determined application software and Operating system upgrades to reduce vulnerabilities and mitigated risks.• Analyzed, prepared, and presented weekly reports, allowing senior management to evaluate progress against goals.

Greater Boston Area

Ensured systems security and reduced risk by implementing a global Security Information and Event Management system (SIEM)• Facilitated and managed SIEM tool selection for an enterprise-wide solution.• Ordered, directed, and deployed hardware and software for cyber security system, leveraging IBM’s QRADAR tool across the globe in 14 different sites, which correlated over several thousand log sources from different infrastructure disciplines, detected cyber incidents, and enabled security defense and timely response to threats.

Greater Boston Area

Implemented Infrastructure project for Mergers and Acquisitions• Integrated acquired systems within existing environments, reducing infrastructure redundancies, and increasing efficiencies and Return on Investment.

Greater Boston Area

• Managed and directed implementation of global infrastructure projects, driving automation and increasing systems performance• Deployed Solarwinds, IT monitoring system, resolving network and systems management problems with online incident reporting, which entailed new hardware and software install, and successful implementation of product, reduced downtime, and reported system incidents for timely resolution.• Upgraded Exchange Outlook from 2007 to 2010 for 17,000 accounts in less than a year, involving gap analysis, aggressive conversion schedule, hardware upgrade, and software compatibility across all desktops.

Greater Boston Area

Supported IT Service Management (ITSM) based on ITIL best practices• Spearheaded design, build, and migration of HP Service Desk 6.1.4 to Service Manager 7.1 for multi-site and multi-system solution rollout, volume of incidents: 40,000 per month.• Directed ITIL Service Support areas of Service Desk, Incident, Change, Configuration (CMDB), and Knowledge Management, delivering quality, business agility, and contained IT cost.

Greater Boston Area

Coordinated product development of enterprise governance, risk management, and compliance programs for meeting Global Security Standards requirements• Managed development of Incident Reporting Center (RSA / Archer SmartSuite) for Global Inadvertent Disclosure and Incident Reporting, enabling immediate response and mitigating risks to corporate assets.• Deployed SOX Compliant Management solution framework to consolidated system security activities and reporting from one central location.

Greater Boston Area

Supported Enterprise Architecture Team • Facilitated Architectural Assessment workshops with vendors, defining roadmap for an End State Architecture, supporting business goals and strategic plans.• Managed EA team Portal vendor evaluation, directed vendor selection process that included evaluation of 7 RFP’s from technical, business, and financial perspectives, and deployed Content Management system.• Collaborated with Business Analysts and the Technical personnel in management, analysis, and development of a Digital product, which enabled ingestion of over 10 million e-mails in 24 hours and transfer of data to Digital Archives for storage and retrieval.

Masters, History

Bachelor'S Degree, History