Usha Sharma Email & Phone Number

Basking Ridge, Nj, Us

Cyber Data Management & Protection

Basking Ridge, Nj, Us

Basking Ridge, Nj, Us

Leading Data Governance, Data Catalog, Data Profiling, Data Classification, Data Provisioning, Test Data Management and Data Analytics initiatives

Lead cross functional teams to develop scalable solutions that provide end to end automation to enable proactive and predictive trouble isolation, auto-remediation, and improved service resolution times with minimal human interaction across all network domains in order to deliver optimal customer experience in the most efficient and cost-effective manner.Utilizing data as service, reduced 50% out bound calls, 99% alarms correlated, 95% increase in auto ticketing, 50% reduction in non-actionable tickets, which resulted in over $10M in savings

Lead and managed a team of onsite and offshore members to deliver successful initiatives that enabled VZ to launch new VOIP products and enhancements in US, EMEA, and APAC regions.Implemented agile and DevOps process and methodology, which resulted in 65% reduction in defects, 50% reduction in support tickets

Basking Ridge, Nj, Us

Oversaw portfolio of 200+ projects sponsored by Marketing, Product Development, Finance and Network organizations. Spearhead into the Wireless Network organization, led assessment, alignment, resourcing and implementation of new and innovative products and services.Collaborated with B-level leaders to prioritize and staff high-value and strategic investments which sustained organizational growth and long-term goals, which drove organizational transparency and enabled collaboration.Developed and managed portal for portfolio & project Metrics, reports and KPIs for senior management and cross-functional teams responsible for project delivery.Drove the implementation of Network Agile by collaborating with key stakeholders and deploying Confluence and JIRA as directional tools.

Developed business methodologies for change governance, risk analysis, requirements management, and training & development. Worked with internal & external customers, managers, and C level executives to identify business needs, define requirements, prioritize goals, and implement successful project plans. Coordinated the design and delivery of all customer events and trade shows; ensuring budgets and delivery dates were met while creating exceptional customer experiences.

Franklin Lakes, New Jersey, Us

Partnered with IT Leaders and R&D Leaders across numerous business divisions in leading the IT effort to design, develop and implement BD’s first global portfolio framework. This framework, which leveraged Microsoft’s Project Portfolio Server technology, was deployed to the R&D and IT user communities and has created not only a single source of truth for investments in new projects, but as importantly, has created a common portfolio language that is being used across multiple functions.

Charlotte, North Carolina, Us

Developed a center of excellence for the Business Intelligence Group of Honeywell Specialty Materials. Instrumental in setting up processes, methods and policies for demand management, data governance, project execution and delivery.Introduced one stop shop for all portfolio related data needs by building on-line portals, dashboards and reports, which reduced manual emails, excels.

Towson, Maryland, Us

As a leader of the Project Management Office, I was responsible for the day-to-day management and coordination of new systems implementations and large scale enhancements of existing systems. Perform necessary investigation, analysis and evaluation to determine project feasibility. Help to develop project cost and benefit estimates to establish project worth including the development of alternative considerations leading to recommendations for new systems or equipment installations or change to existing ones. Help estimate resource needs for analysts, programmers, consultants, equipment, etc. I lead efforts necessary for establishing a strong contractor-sourcing and outsourced services capability for the PCF information technology operations. I was responsible for establishing formal project management (PM) procedures and software development life cycle (SDLC) guidelines for the PCF organization as well as for establishing processes to ensure these guidelines are institutionalized.

Charlotte, North Carolina, Us

Gb

Houston, Texas, Us

Us

Certificate, Executive Data Science

Masters And Mba, Technology Mgmt

Ba, Information Systems

Ba, Maths, Economics