Usha Ranganath Email & Phone Number

Bengaluru, Karnataka, India

Bengaluru, Karnataka, India

• Programme Management
• Programme Management for complex enterprise level multi-year Transformation Programme
• Responsible for E2E change life-cycle including building the governance structure for the Programme, partnering with various functions to define the Business Requirements, building various Op Models, planning.
• Responsible for sponsor and senior stakeholder management through the change life cycle
• Responsible for delivery of all key project management collaterals and timely status reports to sponsor and senior stakeholders
• Responsible for ensuring effective engagement with Legal, Risk, Compliance and Controls functions to ensure though impact assessments

Bengaluru, Karnataka

• Decision Making
• Responsible for end to end budget management including forecasting for the Wholesale Ops Transformation Portfolio
• Responsible for decision making upon Financial Tolerances
• Contribute towards decision making regarding Programme and Project selection and prioritization
• Responsible for decision making around portfolio cross-dependency, risks and issuesBusiness Case
• Ensuring that Portfolio actively contributes towards Wholesale Operations strategies

Bangaon Area, India

• Drive efficiencies within the collateral management area and define, develop strong business service competencies and capabilities
• Responsible for capacity/cost forecasts and ongoing P&L governance for the Business Service
• Continually reassess the operational risks associated with collateral management operations and inherent in the business, taking account of changing economic or market conditions, legal and regulatory requirements.

Bangalore, India

Ensuring that throughout the collateral management lending journey our colleagues and customers receive the best service possible whilst protecting our brand and reputation. Both my onshore and offshore teams in Commercial Bank strive to deliver customer needs through constantly looking to simplify and deliver excellence in service both through speed.

Bangalore, India

• A key role within Banking and Customer Due Diligence Business Service responsible to set-up the Central MI & Reporting function with effective governance structure, change control process and stakeholder management plan.
• Drive and support MI & reporting initiatives across Banking Operations and CDD Business Service by working with stakeholders like Global Standards Project teams, Risk, Site CDD leads, Heads of Banking Operations and.
• Benchmark CDD MI & reporting Standards internally within HSBC and externally with comparative organizations engaged in CDD activities and develop plan to make CDD Operations a best in class organization.
• Management of the Central MI & Reporting function independently and navigate through complex situations to drive the MI and reporting agenda effectively.
• Responsible for all metrics reporting relating to Global Standards activities and ongoing Operational Reporting for Global Forums.
• Manage a team of MI resources centrally across GSCs and provide oversight to MI resources within in country locations like Mexico, HK and UK.

Bangalore, India

• End to end Project Management of FATCA and CRS Regulatory Programs for Business Services.
• Effective implementation of Business requirements by working closely with Global LOB’s & Group Tax
• Monitoring and tracking of project plan across onshore and off shore locations for all LOB’s and Regions through timely check point meetings and periodic reporting to various forums
• Effective Stake-holder management through effective communication plan
• Business Services Lead for various meetings with Global LOBs, Group Tax and Regional & Global Business Service Leads.
• Devise resource estimation, Risk Management, Training Deployment and Change Control approachProject Governance Support for Global Standards – Business Services

Bangalore, India

• Resourcing:
• Coordinate all aspects of workforce planning and scheduling.
• Serve as a liaison between Site Management and SMC for all forecasting and scheduling requests to ensure SLAs are being met.
• Partner with the management team to share responsibility for meeting service level and response time objectives
• Ensures that all departmental reports and deliverables are met.
• Manage and drive the resourcing process, including monitoring the effectiveness and integrity of data.Sales:

Bangalore, India

Bangalore, India

Bangalore, India