Usha R Email & Phone Number

United States

United States

• Led the development and launch of a new patient portal feature, resulting in an increase in monthly active users on the platform within 4 months, as well as Defined product vision and strategy, creating and maintaining product roadmaps.• Managed the end-to-end product lifecycle from ideation to launch, ensuring products met quality standards and customer expectations, Incorporated SDLC and Agile software development methodologies (SCRUM), values, and procedures to augment development.• Responsible for the product backlog, author epics and stories, actively refine it to ensure well documented requirements as well as worked on Tableau for data visualization and analysis.• Created Power BI reports to identify KPIs, boosting lead conversion rates by 15%; implemented project management best practices with Smartsheet and Asana, improving delivery times.• Conducted market and user research, leveraging Google Analytics for data-driven decisions, enhancing UX design, and optimizing product features.• Exhibited strong analytics skills in complex data analysis/interpretation/data visualization that enabled senior leadership to make key business decisions, Utilized SAFe metrics and reporting tools to track progress, identify areas for improvement, and ensure transparency and accountability.• Extracted the insight and visualization of data using Tableau and Power BI, Strategically managed execution and defined business targets and KPIs, analyzing Brunswick’s competitive position, product impact, and customer challenges and creating product plans.Project: Patient Portal System,Developed a web-based Patient Portal for Tungsten Network - Kofax, enhancing efficiency by 45% and streamlining the preauthorized claim process. The portal integrated patient records, automated data management, and enabled secure, real-time collaboration among hospitals and insurance companies, significantly reducing processing time and improving patient experience.

Hyderabad Area, India

• Developed and executed a product roadmap that steered a 30% increase in customer satisfaction and a 10% revenue surge within the first year, Responsible to perform the progression of User Stories in JIRA in alignment with the product execution phases,validation of User Stories and Test Cases.• Served as liaison between the customer (internal and external) and the custom development team throughout product life cycle, Teamed up with key stakeholders to define, develop, shape, and refine product requirements, Oversaw user acceptance testing (UAT) for all technical processes to ensure functionality.• Facilitated product knowledge transfer to departments and analyzed data files using SQL, Implemented SAFe 6 methodologies to enhance agile practices, improve cross-functional collaboration, and drive delivery efficiency.• Developed and maintained the product, worked in implementing and managing Scrum processes, as well as translating requirements into detailed user stories and prioritizing them and products management skills ensuring timely and within-scope delivery.• Managed project workflows and team collaboration using Trello, optimizing task tracking, prioritization, and project transparency, efficiently prioritized and managed product backlog, ensuring alignment with project goals and maximizing value delivery, Created dashboards using Power BI, Imported CSV, and Text file into Power BI, Built visualization design and dashboards utilizing business intelligence tools such as Power BI.Project : Loan Management System, Developed an in-house Loan Management System for Data Square, significantly enhancing operational efficiency by 40% and customer experience by automating the loan lifecycle from registration to closing. This web-based syst

Education record

Bachelor Of Engineering, Information Technology

During my Bachelor of Engineering in Information Technology at Stanley College of Engineering and Technology for Women, I gained a solid.

Masters, Computer Science, 3.5

Master of Science in Computer Science - Lewis University During my Master of Science in Computer Science at Lewis University, I developed.