Ulrich Siegert Email & Phone Number

An experienced IT Manager of distributed delivery teams in Europe and India.Growing from being a systems administrator into being a global IT operations manager, i can take advantage of a rich background and understanding of complex IT contexts.Speaking the language of my customers as well as the one of my teams.Experienced in• managing the service delivery for a global cloud infrastructure environment • managing the daily IT run operations and brokering between support teams all around the globe • partnering with stakeholders to deliver in time and above customer expectation• coordinating cross functional roll-outs of complex IT environments• strategic and cost efficient redesign of IT services• enterprise architectureSpecialties:• broker information between global stakeholders• Asking the right questions to get the most out of peoples' brains• Understand and translate between IT -> human, human -> IT• Analyze and solve complex problems and coordinate all involved parties

Listed skills include Service Delivery, Itil, Solution Architecture, Project Management, and 18 others.