Usman Akhter Email and Phone Number
I am a data-driven Account Manager at Scalemill, helping teams grow sales and improve processes with smart, data-driven strategies. I’ve led teams to close 100+ orders, generated over $100,000 in sales, and grown project by more than 100% in just four months.I’m highly skilled in using CRMs like Freshsales, HubSpot and Apollo. My expertise ensures smooth lead management, better pipeline tracking, and efficient outreach, helping teams stay organized and focused.Here’s what I’ve achieved:- Closed an $80K deal in one month.- Reached an 80% close rate for buyer memberships.- Scaled a sourcing project from 0 to 100+ orders in a month achieving over 100% monthly growth, generating EUR 90K.- Built reports that now take minutes instead of hours to prepare.I focus on building strong pipelines, creating simple systems, and ensuring no leads or opportunities are missed. My goal is to make every client experience smooth, efficient, and successful.
Mperativ
View- Website:
- mperativ.io
- Employees:
- 20
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Account Relationship ManagerMperativLahore, Punjab, Pakistan -
Account ManagerScalemill Jan 2024 - PresentKarāchi, Sindh, PakistanAt Scalemill, I wear multiple hats to ensure smooth sailing for our projects. Here's what I do:1. SDR Team Lead:- I lead the team that finds potential clients. We're all about boosting sales by finding the right leads and turning them into loyal customers.2. Data Generation Team Lead for Scalemill Internal Projects:- I lead the team at Scalemill responsible for generating valuable data through web research. Our goal is to provide essential information for effective outreach.3. Buyer Sourcing Account Manager Team:- As a team lead for Buyer Sourcing Account Manager, I serve as the main point of contact. My role involves ensuring smooth operations for our clients, building strong partnerships with the buyer and driving revenue growth for both companies.4. Team Lead FP&A SDRs- Work on different strategies to boost the appointments scheduled for the project head -
Sales Operations SpecialistScalemill Mar 2021 - PresentKarāchi, Sindh, PakistanBusiness AcumenOrganizational SkillsPipeline ManagementProgram ManagementProject ManagementAnalytics and Reporting ExpertiseUnderstanding of CRM and Database SoftwareExperience with Financial SystemsPeople Management Experience -
Data Management Team LeadScalemill Jan 2021 - Mar 2021Karāchi, Sindh, PakistanWas in charge of overseeing the whole data collection process for Foursource. Ensure that the Data Management team is working accurately by providing coaching, training, and technical knowledge.Responsible for the day to day operations of the local Data Management team: collecting and cross-checking data from companies, updating this on Foursource CRM, and ensuring the accuracy of the information.Ensure consistency in data, promote processes to ensure data unicity between our back office, client platforms, and other databasesRespond to data and reporting related queries from internal and external clientsDaily task allocation, performance follow up, and coaching of the local Data Management TeamBe commendable, lead by example, and ensure a positive attitude in the teamParticipate in coordination of tasks and projects to improve/develop the current/new processes.Additional responsibilities related to the function as and when required. -
Customer Relationship Management SpecialistScalemill Jun 2020 - Dec 2020Karāchi, Sindh, PakistanWorking on Freashsales CRM -
Accounts Receivable RepresentativeScalemill Jan 2020 - Jun 2020Karāchi, Sindh, PakistanWorked for Caterwings – The leading online marketplace for business catering in the United Kingdom responsible for:Salesforce CRMGenerating invoices and account statementsPerforming account reconciliationsMaintaining accounts receivable files and recordsProducing monthly financial and management reportsInvestigating and resolving any irregularities or enquiriesAssisting in general financial management and analysis -
Enterprise Business DevelopmentScalemill Sep 2019 - Jan 2020Karāchi, Sindh, PakistanWorked for eKomi – The Feedback Company Berlin Germany. Responsible for saas products in the UK and USA Market through outbound calls with client researchers and generates leads to different verticals. Maintain strong followups and bring new business opportunities negotiates proposals and Offerings solutions to generate verified reviews for online platform deal with C-level provide technical product overview through outbound calls connect to B2B client through appointments -
Team Lead ScrappdealsScrapp May 2022 - Jun 2022Karāchi, Sindh, PakistanSet clear team goalsDelegate tasks and set deadlinesOversee day-to-day operationMonitor team performance and report on metricsMotivate team membersDiscover training needs and provide coachingListen to team members’ feedback and resolve any issues or conflictsRecognize high performance and reward accomplishmentsEncourage creativity and risk-takingSuggest and organize team-building activities -
Sales ManagerWorld Connect May 2019 - Aug 2019Karachi, Pakistanrecruiting and training sales staffallocating areas to sales repsdeveloping sales strategies and setting sales targetsproviding feedback and coaching to team membersmonitoring the team’s performance and motivating them to reach targetscompiling and analyzing sales figuresreporting back to senior managers
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Senior Sales ExecutiveAxact Feb 2018 - May 2019KarachiEnhances staff accomplishments and competence by planning delivery of solutions; answering technical and procedural questions for less experienced team members; teaching improved processes; mentoring team members.Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options.Sells products by establishing contact and developing relationships with prospects; recommending solutions.Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors.Prepares reports by collecting, analyzing, and summarizing information.Maintains quality service by establishing and enforcing organization standards.Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.Contributes to team effort by accomplishing related results as needed. -
ExecutiveAxact Mar 2017 - Feb 2018KarachiConduct market research to identify selling possibilities and evaluate customer needsActively seek out new sales opportunities through cold calling, networking and social mediaSet up meetings with potential clients and listen to their wishes and concernsPrepare and deliver appropriate presentations on products/ servicesCreate frequent reviews and reports with sales and financial dataEnsure the availability of stock for sales and demonstrationsParticipate on behalf of the company in exhibitions or conferencesNegotiate/close deals and handle complaints or objectionsCollaborate with team to achieve better results
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Senior Sales ExecutiveWire Fire Communication Sep 2015 - Feb 2017Gulshan-E-IqbalProduce new revenue by researching and analyzing potential prospects and sales options.Develop relationships with prospects and recommend solutions to improve their production through the use of your products. New leads may be generated through canvassing, cold calling, partner relationships, and customer referrals.Meet sales revenue targets.Develop, implement, and maintain sales activities and plans.Build and maintain long-term relationships with current clients and their management teams by providing information, guidance, and support; recommending service and profit improvements; and recommending new opportunities.Lead and coordinate contract negotiations for a successful close.Prepare reports by analyzing and summarizing information.Mentor team members and teach improved processes in order to enhance staff accomplishments.
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Sales ExecutiveBizz World Comm Feb 2015 - Sep 2015Gulshan-E-IqbalBuilds business by identifying and selling prospects; maintaining relationships with clients.
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VolunteerIearn-Usa - International Education And Resource Network Jan 2013 - Jan 2014Karachi
Usman Akhter Education Details
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Jinnah Polytechnic CollegeB -
English Access Microscholarship ProgramA+ -
Government Boys Secondary School No 2B
Frequently Asked Questions about Usman Akhter
What company does Usman Akhter work for?
Usman Akhter works for Mperativ
What is Usman Akhter's role at the current company?
Usman Akhter's current role is Account Relationship Manager.
What schools did Usman Akhter attend?
Usman Akhter attended Lahore University Of Management Sciences, Jinnah Polytechnic College, English Access Microscholarship Program, Government Boys Secondary School No 2.
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Usman Akhter
Customer Experience Head | Driving Revenue Growth | Elevating Client Relationships | Customer Retention & Satisfaction In Apparel & Textiles IndustryKarāchi -
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1gmail.com
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