Usman Ashraf Email & Phone Number

Alberta, Canada

Alberta, Canada

•Configuration of tools and programming as per requirement.•Provided support to field personnel, focusing on proper handling, calibration, and troubleshooting of MWD tools, contributing to enhanced operational efficiency.•Facilitated real-time communication with DD teams, providing immediate feedback on downhole conditions and contributing to drilling parameter adjustments.•Integrated gamma log data into overall drilling strategies, collaborating with geologists and drilling engineers to optimize wellbore placement based on geological formations.•Generated and organized documentation of calibration procedures, testing results, and troubleshooting processes.

Apac - Mea

• I navigated tactical communication deployment and orchestrated customer migration to L3Harris' HCLOS backbone, emphasizing security operational, and Infrastructure Virtualization.•Provide technical expertise and support for stakeholders, overseeing the evaluation, installation, maintenance, and operation of hardware, networks, and software systems.•Led root cause analysis to resolve technical issues, minimize business interruptions, and coordinate with third-party vendors for system support, modifications, and interoperability with the network.•Hand-on experience for public safety radio networks and telecom deployments. Proficient in IP network radio deployment. Achieved revenue targets with $110 million in project value (Gov. of Pak)•Collaborated closely with executives/internal and external, product line management, and central sales to address customer inquiries and product-related issues and propose technical solutions.•Traveled to customer locations to ensure seamless equipment communication and collaboration, utilizing project management tools for efficient reporting and management.•Led deployment of 11,000+ Secure Personal radio network and guided strategic decisions for tactical communication, contributing to $60M in revenue growth.• Spearheaded goal-setting and objective establishment for a team, influencing short-term operational outcomes and generating $5 million in revenue through service delivery across Africa & APAC regions for secure communication and radio deployment network.•Utilized project management tools like BOE , WBS, and Microsoft Project, managing report submissions to lead technical, account manager, and customer

Apac-Mea

Accomplished Field Support Representative with extensive expertise in customer training, field deployment, and tactical upgrades for diverse L3Harris products across APAC and EMEA. Specializing in pre-and post-sales technical support, resource allocation, and local partner recruitment, I demonstrate proficiency in L3Harris HF/VHF/UHF IP radios and integrated applications. My international experience spans Africa, the Middle East, and the USA, where I led initiatives contributing to new sales opportunities. Recognized for notable achievements in Uganda, Kenya, Djibouti, and Nigeria, and acknowledged for Con of Ops in Pakistan, have published translated manuals and authored guides, enhancing customer understanding.

Pakistan

•Led Operations and Maintenance for a GSM operator, overseeing services for more than 500 BTS sites. Managed a substantial team of engineers and focusing on continuous monitoring and support.•Emphasized network maintenance, enhancement of key performance indicators (KPIs), and maintaining team efficiency in alignment with minimal mean time to repair (MTTR) standards