Usman Bashir Email & Phone Number

Six Sigma & Microsoft Certified Professional; skilled in providing technical direction for the development, design & systems integration for client engagement from definition phase through implementation; applying significant knowledge of industry trends and developments to improve service to clients; reviewing the work of development teamInstrumental in managing the development of team by ensuring that project tasks are in line; identifying opportunities for improvement and making constructive suggestions for change; deft in facilitating effective team interactionExpertise in conducting process training, process knowledge tests and training to bridge the process gaps and updating of new process requirements, identifying the learning gaps of students and planning training to address the same; developing and delivering individual training / group coaching and instructional programs, encompassing a wide range of technical, operational, management in terms of skills & attitudeDemonstrated abilities in managing entire IT Operations entailing infrastructure management, system administration, etc.; skilled in analyzing information system needs, evaluating end-user requirements, designing custom solutions and troubleshooting security issues; highly resourceful and proficient in providing timely and cost-effective integrated technology solutionsHighly capable of internal coordination and suggesting the right mix of solutions while managing multi-technology and coming out with new business proposals, scope of work, etc.; expertise in architecture, design definition, implementation, review & crisis resolution in areas of server, storage, networking and data centre consolidation

Listed skills include It Management, It Service Management, It Operations, Microsoft Exchange, and 14 others.