Operations Specialist
Current- Agency Management- Training Program of New Agencies- Business Development- Conflict Management- New Broadcasters Training- In App Working- Content Moderation- Event Management
Feb 2023 - Present
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Usman Qasim Email & Phone Number
Operations @ Bigo Live Pakistan | E-Commerce | Content Moderation | Amazon Specialist | Customer Support |Quality Assurance | Business Development
at
BIGO
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 100%
Current company
Role
Operations @ Bigo Live Pakistan | E-Commerce | Content Moderation | Amazon Specialist | Customer Support |Quality Assurance | Business Development
Location
Islāmābād, Pakistan
Company size
Who is Usman Qasim? Overview
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Quick answer
Usman Qasim is listed as Operations @ Bigo Live Pakistan | E-Commerce | Content Moderation | Amazon Specialist | Customer Support |Quality Assurance | Business Development at BIGO, a with 1471 employees, based in Islāmābād, Pakistan. AeroLeads shows a matched LinkedIn profile for Usman Qasim.
Usman Qasim previously worked as Operations Specialist at Bigo and Quality Assurance Specialist at Igate Technologies Pakistan. Usman Qasim holds Master Of Business Administration - Mba, Logistics, Materials, And Supply Chain Management from Shaheed Zulfikar Ali Bhutto Institute Of Science And Technology.
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Email format at BIGO
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BIGO
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Profile bio
About Usman Qasim
Operations Specialist @ BIGO Live Pakistan which is a leading live streaming platform. Previously worked with an E-Commerce company RDX Sports which is a famous combat sports brand based in UK, USA and across Europe. I have vast experience in E-Commerce market places like Amazon, eBay, Walmart, C discount and others. While working in an E-Commerce business, I have worked in Customer Support, After-Sales Escalations, Amazon Account Health and other Market places escalations and Quality Assurance.
Listed skills include Powerpoint and Microsoft Office.
Current workplace
Usman Qasim's current company
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Bigo
5 roles
Usman Qasim work experience
A career timeline built from the work history available for this profile.
Quality Assurance Specialist
- Develop new standards for productivity with improvements as needed, and create testing protocols for implementation across allocated team.- Document quality assurance activities with internal reporting and audits. - Identify training needs and take action to ensure company-wide compliance. - Plan, execute, and oversee inspection of Amazon reviews, defects and different cases on all market places. - Monitor different procedures, identify and analyze the customer-representative conversations.
Jun 2021 - Feb 2023
Customer Support & Compliance Officer
At iGate Technologies we count on our Compliance Department to deal professionally with our valued customers, when they have any after-sale queries on Amazon, eBay and CDiscount etc. - Proactively driving results on compliance issues.- Identifying and mitigating any potential conflicts in advance.- Investigating all complaints- As a seller, enhancing our product ratings on Amazon.- Managing Account Health. - A-Z Guarantee Claims.- Managing Negative and Neutral Feedbacks.- Managing the front and the backend of our stores on Amazon.- Athlete Sponsorship and Review Programs.- Managing a large volume of emails forwarded from the Customer Support Department.- Identify the customer needs with a goal of complete satisfaction.- Provide expert answers to questions about products, pricing, logistics, and inventory, while presenting the value of our portfolio of products to customers. - Follow company communications guidelines and procedures under minimal supervision.- Respond quickly, professionally, and accurately to all customer inquiries regarding quotes, orders, status requests, complaints, product returns, and warranties.
May 2020 - Jun 2021
Sep 2019 - Nov 2019
Business Development & Commodity Broker
Arsh Commodities Pvt. Ltd.
-Increase sales and build relationship with existing clients. -Brief the clients about market trends and opportunities.-Identify new opportunities in commodity market.-Identify economic indicators in Foreign Exchange Market.
Mar 2018 - Jun 2018
Team & coworkers
Colleagues at BIGO
Other employees you can reach at bigo.tv. View company contacts for 1471 employees →
TK
Tejorashi Kumar
Colleague at BigoNew Delhi, Delhi, India
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ZB
Zina Bayoun
Colleague at BigoAmman, Jordan
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SJ
Shah Jehan
Colleague at BigoNowshera, Khyber Pakhtunkhwa, Pakistan
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KV
Karen Velázquez
Colleague at BigoMexico City, Mexico
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HH
Hasrat Harefa
Colleague at BigoBekasi, West Java, Indonesia
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CU
Cynthia Uzomba
Colleague at BigoGothenburg, Västra Götaland County, Sweden
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MA
Mostafa Ayd
Colleague at Bigo6Th Of October, Cairo, Egypt
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SH
Saif Hasan
Colleague at BigoDhaka, Bangladesh
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MN
Muhammad Nurman Nurman
Colleague at BigoShah Alam, Selangor, Malaysia
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JH
Jr H
Colleague at BigoGuangzhou, Guangdong, China
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Tejorashi Kumar
Colleague at BigoNew Delhi, Delhi, India
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ZB
Zina Bayoun
Colleague at BigoAmman, Jordan
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SJ
Shah Jehan
Colleague at BigoNowshera, Khyber Pakhtunkhwa, Pakistan
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KV
Karen Velázquez
Colleague at BigoMexico City, Mexico
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HH
Hasrat Harefa
Colleague at BigoBekasi, West Java, Indonesia
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CU
Cynthia Uzomba
Colleague at BigoGothenburg, Västra Götaland County, Sweden
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MA
Mostafa Ayd
Colleague at Bigo6Th Of October, Cairo, Egypt
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SH
Saif Hasan
Colleague at BigoDhaka, Bangladesh
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MN
Muhammad Nurman Nurman
Colleague at BigoShah Alam, Selangor, Malaysia
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JH
Jr H
Colleague at BigoGuangzhou, Guangdong, China
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2 education records
Usman Qasim education
Master Of Business Administration - Mba, Logistics, Materials, And Supply Chain Management
Bachelor Of Business Administration (Bba), Marketing & Finance
FAQ
Frequently asked questions about Usman Qasim
Quick answers generated from the profile data available on this page.
What company does Usman Qasim work for?
Usman Qasim works for BIGO.
What is Usman Qasim's role at BIGO?
Usman Qasim is listed as Operations @ Bigo Live Pakistan | E-Commerce | Content Moderation | Amazon Specialist | Customer Support |Quality Assurance | Business Development at BIGO.
Where is Usman Qasim based?
Usman Qasim is based in Islāmābād, Pakistan while working with BIGO.
What companies has Usman Qasim worked for?
Usman Qasim has worked for Bigo, Igate Technologies Pakistan, Oil & Gas Development Company Ltd., and Arsh Commodities Pvt. Ltd..
Who are Usman Qasim's colleagues at BIGO?
Usman Qasim's colleagues at BIGO include Tejorashi Kumar, Zina Bayoun, Shah Jehan, Karen Velázquez, and Hasrat Harefa.
How can I contact Usman Qasim?
You can use AeroLeads to view verified contact signals for Usman Qasim at BIGO, including work email, phone, and LinkedIn data when available.
What schools did Usman Qasim attend?
Usman Qasim holds Master Of Business Administration - Mba, Logistics, Materials, And Supply Chain Management from Shaheed Zulfikar Ali Bhutto Institute Of Science And Technology.
What skills is Usman Qasim known for?
Usman Qasim is listed with skills including Powerpoint and Microsoft Office.
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