Usman Khalid Email & Phone Number

Jeddah, Makkah, Saudi Arabia

Responsible for providing comprehensive support to the MD Board of Directors and the Executive Team. Managing the organization’s Office & Regional operations including working remotely with the whole Dukan Structure. This dynamic position allows me to anticipate needs, think critically, and offer solutions to problems with a high level of professionalism and confidentiality.

Makkah, Saudi Arabia

As a store manager, I was responsible for overseeing the daily operations of the store, making sure it runs smoothly and effectively, Motivating the sales team to meet sales objectives by training and mentoring staff, creating business strategies, developing promotional material, and training new staff.

• Ensuring a consistently high standard of presentation in the store.• Ensuring FIFO implementation and follow-up for near-expiry products.• Ensuring accurate ordering and receiving of consignments.• Follow up for shrinkage mitigation and inventory management.• By keeping tight control upon receiving inventories, punching items• Manage and address shrinkage and stock loss.• Making sure that all available space in the store is effectively utilized.• Maintaining space for offers and discounts on a daily, weekly, and monthly basis.• Responsible for the daily management of staff and assigning duties.• Managing and motivating staff to increase sales and ensure store efficiency.• Training new staff by ensuring their expertise and perfection on assigned duties.• Managing up to 9-12 members of staff.• Analyzing store sales figures.• Focused on maximizing the customer's shopping experience.• Maintaining awareness of market trends and monitoring local competitors.• Manage budgets set by Retail Area Managers.• Maintaining accurate records of all pricings, sales, and activity reports.• Ensuring all corporate and local regulations and procedures are met and complied with.• Forward planning and strategy.• Comparison of sales, No. of customers, private label sales, write off.

Makkah, Saudi Arabia

● Resolved complex customer inquiries, disputes, and complaints.● Forecasted sales performance to effectively budget and order stock.● Managed cash and reconciled tills with rigorous security measures.● Developed new promotions and product lines to exceed sales targets.● Reorganized the sales floor to improve visual merchandising displays.

Makkah, Saudi Arabia

● Dealing with customer queries and complaints.● Providing advice about visas and passports.● Promoting and marketing the business.● Preparing promotional and materials display.● Providing relevant information brochures and publications.● Attend travel seminars to remain updated with tourism need