Usman Shaikh Email & Phone Number

Lean 6σ Black Belt | Business Process Analyst | Temenos | Retail & Microfinance Banking | CopywriterAs Unit Head Procedures, responsible for analyzing & optimizing core banking processes being an analyst and Process Manager for Operations Functions.Work closely with respective stakeholders like, IT, Compliance, Risk, Sales, Finance, Audit & Senior Management to ascertain areas for improvement in prevailing processes, and implement effective solutions. Key responsibilities include following:o Process analysis & design Improvements to mitigate the pain points & leakages by working with respective unit/department.o Identify process inefficiencies, duplicate action points & proposing process improvement.o Review business process models As-Is and propose To-Be processes with Work Process Flows, Business logics, Key Performance Indicators.o Perform onsite and Remote sessions meetings, workshops, and presentations to communicate & gather business requirements and document process requisites as well as for approval of Proposed solutions.o Prepare BPR and Gaping documents, Process Workflow diagrams.o Collaborate with IT teams for Technical Specifications as per BR.o Work with developers and system analysts for successful integration of process improvements into core banking systems.o Define and execute comprehensive test plans to validate the accuracy and effectiveness of implemented process changes.o Provide training and support to end-users to ensure smooth adoption of new processes and systems.o Conduct post-implementation reviews to assess the impact of process improvements and identify lessons learned.o Contribute in development and maintenance of process improvement frameworks, methodologies, and best practices.● Currently engaged with a Dutch based Microfinance Group ASA International for their Pakistan affiliate for T24 Core Banking implementation. o Designed & implemented E2E Process Work Flows, Operational Guidelines, Manuals & SOPs, Work Instructions required by Regulator.o Operations Lead of T24 Testing: Customer Onboarding, Accounts, Term Deposits, Loan, Teller, FT, Standing Orders, Account Sweeps, CRS, FATCA, Cheque Mgmt., Document Mgmt., Mandate Mgmt., Tax, Treasury, Zakat, Clearingo Devised Testing Strategy with module consultants. ▪ Test Cases Preparation & Execution. ▪ Participated in Testing of Retail Modules. ▪ Facilitated LOS, Lending modules, FCM in BPR, Gaping, Testing for implementation. ▪ Part of Go-Live Preparation, Mock-Runs, Dress Rehearsals, Migration Data Verifications.

Listed skills include Retail Banking, Branch Banking, Mis, Team Management, and 31 others.