▪Prepare sales objectives and plans that meet established sales budget and support company's revenue and profit.▪ suport Team accross network in terms of IT challenges sharing Leads and get them equip with latest information of market.▪ Optimize business development plan by working closely with ERBH to maximize the overall efficiency.▪ Conduct extensive market research and analyze business activities such as industry trends and competition to identify different opportunities.▪ Revision of contracts with revised rates of existing customers.▪ Keep an active eye on competition with strong market intelligence.• Closely Worked with RSM North • Achieved ever highest 10+ millions E-com Sales in entire North Region and Managing portfolio of 70+ Clients.•Daily visit plan• New acquisition • Market size assessment• Market Analysis • using Different strategies to Increase Sales.• Building Client Trust.• Finding Business potential in Assigned Area.• Market Knowledge •Managing COD Sales growth for Islamabad.•problem solving techniques.• multi Tasking Skills. •Client Retention, Client engagement,Client Relationship.•Sales plan. • managed Key Accounts •Helping Small ,Medium and Large E-Commerce Businesses to grow.•Customer Experience •Customer Relationship.• Team Management.• Team Building.• Training and Team Development.• Product Development• Identifying Competitors USP.• Lead Generation • Business Growth strategies.• Ideas Generation.• Technology Support/Guidance to Team/clients.• E- commerce Guidance marketing budgeting etc.• full logistics support.• Integration of different e commerce store management technologies like woocommerce,magento & shopify• Special E-Commerce Projects• Sales Team Training.• Hiring of new CSR for Normal and Key Accounts.• Potential Canidate Hiring for Role of CSR and Sales

As Coordinator i was working on below mentioned Task ● COD Sales for Islamabad/Rawalpindi ● Cleint Support & Retention.● Business Growth.● E-Commerce Team Support for issues related to Technical/Leaves/Assets.● Managing COD Sales for Islamabad Zone and adjoining Areas.● Client Support and Retention.● Sales Growth.

as Customer support Specialist i was looking after Support for pandamart Customers providing them Resolution on Thier Different Issues from placing order on Application to receiving order.• Closely Work with Supervisor • Trained newly joined team members.• Empathize Customer• Multi Tasking Skills• Managing Chat Support• Managing Chat flow of 5 Customer on same time.• as Good product knowledge of Sop's i worked as Trainer Subject Matter Expert (SME)• guiding Solution and Techniques to fellow Colleagues to increase their work efficiency.• System Handling• Hyper Customer Handling• Managing Daily CSat customer Satisfaction stats• Customer Relationship Management.• Worked on Salesforce, Slack, Pandacare, knowledge Base.• Daily hurdles• new Sop's Learning• QA sessions• Learning and Development• Training new batches*Working as Specialist on Specific Task* Strong Grip on Product knowledge and Sops

as Customer support executive i was looking after Support for foodpanda.pk Customers providing them Resolution on Thier Different Issues from placing order on Application to receiving order.• Empathize Customer• Multi Tasking Skills• Managing Chat Support• Managing Chat flow of 5 Customer on same time.• as Good product knowledge of Sop's i worked as Trainer Subject Matter Expert (SME)• guiding Solution and Techniques to fellow Colleagues to increase their work efficiency.• System Handling• Hyper Customer Handling• Managing Daily CSat customer Satisfaction stats• Customer Relationship Management.• Worked on Salesforce, Slack, Pandacare, knowledge Base.• Daily hurdles• new Sop's Learning• QA sessions• Learning and Development• Training new batches

At Plus Detergent Pvt. Ltd. I worked as Multitasker procurement|Maufactoring| Processing| Packaging| Distribution Management & Distribution Expansion| Business Growth| Sales Strategies|Sales|E-commerce Sales| Branding| Delivery Support| retail outlet Distribution|Worked on multi Tasking Assignments ● procurement of Raw Material for Manufacturing● Manufacturing of Surf Detergent/ APC/ Car shampoo/ Dish washing liquids| luster|● Packaging of all Products.● Product Sales in Assigned outlet and territory.● Supply Chain Management.● Sales & Delivering all Product SKU to Distributor.● Distribution Sales● Retail Sales Management.● E-commerce Sales Management.● Introducing new Brands & Ideas for Company.● Business Growth.● Credit Recoveries from Distributions & Outlets.● planning ● Sales Strategies| Market Research |

As internee at FBR that was my career first job i have learned so many things related to taxation.worked on FBR Iris system.Reporting income tax return NTN inquires NTN creation.STRN Inquires.