Overseas all aspects of the company. Established processes from scratch to efficiently work within the public sector.

• Serving as the go-to person for all office needs and being the most knowledgeable person about the office.• Managing bookkeeping, invoices, payroll, and expense reports.• Managing office equipment and general supplies.• Coordinating external events logistics and schedules.• Managing recruiting and on boarding for new hires to ensure a smooth transition.• Assisting with ad-hoc work, such as you’d expect in a growing, dynamic company.• Assist Executive Director in implementation of accounting and human resources practices.

• Manage the organization technology department and all technical related purchases.• Implemented a new network design for better performance and easy maintenance with new IP address scheme, rewiring of IT closet, and detailed documentation.• Configured and maintained Cisco Layer 3 Switch with QoS, SNMP and VLAN.• Build an open source Linux based firewall to track abnormal activity and to gauge bandwidth usage.• Setup a redundant back up system for all the servers, staff, and organizational files in a centralized HDD to HDD setup.• Deployed a proper wireless solution with D-Link Access Points.• Maintain Multiplatform Servers (Windows 2003, Mac OS X 10.6 and 10.5).• Designed an OS imaging solution over the network with pre-configured OS X (10.5, 10.6) images.• Install, maintain and troubleshoot both Windows and Mac OS X hardware and software, extensively.• Design various communication and development materials using Adobe Creative Suite 4.• Managed the transition to a new website format; designed and maintained main page and other graphics.• Deal extensively with commercial Multifunction Printers.• Assess monthly IT budget and help reduce it by a significant margin.

• Troubleshooting of Operating Systems (Windows and MAC OSX platform)• Installing and upgrading variety of software.• Troubleshooting/ installing all computer-related devices (video, sound, modem, printer, scanner, camera, and etc).• Aggressive Heuristic Virus Removal. Detection & Removal of Ad-ware and Spy-ware.• Ghosting & back-up of personal data for customers.• Answer computer-related sale and service questions in store and over the phone.• Instructed customer on the proper usage of different consumer electronics.

• Designed and implemented a new network layout from ground up• Created detailed diagrams and a supplemental manual of the network• Assessed the needs of the organization by researching and conducting surveys• Researched and proposed an optimal and feasible solution for the new network• Rewired the technology room with various vendor L3 switches and routers• Dealt with various time constraints including space closure for special events and limited access to the organization• Analyzed the cost constraints and available technology• Kept weekly meeting minutes• Created a detailed Gantt chart using Microsoft Project• Created a detailed logical & physical diagram using Microsoft Visio• Presented project achievements to the school administration and senior class

• Monitoring traffic flow to ensure good service to client• Testing and investigating real-time technical issues over VoIP Trunks using iVMS by Nextone.• Managed Trouble Tickets to keep track of various technical issues with Customer and Vendor.• Dealt extensively with Nortel DMS 250 over the fiber network in New York, California and London.