Highly motivated IT Support Engineer with 7+ years of experience providing comprehensive technical support and security solutions. Proven track record of resolving complex hardware, software, and network issues, ensuring optimal system performance for internal and external users. Skilled in infrastructure management, user training, and proactive problem-solving. Eager to leverage expertise in a fast-paced environment and contribute to a team-oriented IT department.Skills - IT audit - Reporting - Regulatory compliance - Servers - ProgrammingCertifications - CompTIA Security+ ce Certification - TryHackMe Experience - Presales Engineer, DataFabrika (2023 - Present) - IT/AV Engineer, Freelance (2021 - Present) - Information Technology Support Specialist, Bausch Health Companies Inc. (2019 - 2021) - Consultant, Deloitte (2017 - 2019)Education - Bachelor's Degree, Computer Science