With 22+ years of demonstrated experience in IT & Operations Management, I am a skilled professional passionate about serving as the leading force that fuels growing client relationships for the organization.Driven to navigate potential partnerships and develop partner strategies that support service roadmap and business objectives, I possess excellent communication and interpersonal skills and am competent in collaborating with sales and other internal teams to achieve KPIs. With a solid level of foresight and meticulous analysis, I can build on existing relationships, eliminate competitive threats within the customer base, and ensure customer satisfaction within my accounts. Proficient in Business Development, Partnerships, Service Delivery, I am known to produce the highest-quality deliverables on time, every time. Powered by my commitment to client success, I am a determined and self-driven professional driven by an entrepreneurial mindset. An articulate communicator who can build rapport and trusted relationships, I am adept at problem-solving and conflict resolution at the first point of engagement. Skilled at leading customer acquisition growth by focussing on both the volume and quality of new customers acquired, I am an outstanding communicator, an exceptional leader, and an even better strategist. Recognized for collaborative leadership style, proactive approach, and keen ability to translate complex operational concepts into concrete action plans effectively, I possess expertise that translates into higher profit margins and competitive advantage. I am fueled to proactively develop a deep understanding of account management strategies while maintaining customer-centricity at the core of all business functions.For more information, you can reach out to me at usmanmunirqureshi@gmail.com