Usman Saeed Email & Phone Number

Muscat, Masqaţ, Oman

Under this role, I am managing the below areas:𝐒𝐭𝐫𝐚𝐭𝐞𝐠𝐲 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭▬▬▬▬▬▬▬▬▬▬▬▬▬➤ Defining overall strategy, crafting, refining, executing and tracking.➤ Working closely with senior leadership in driving the strategic direction of the company.➤ Objectives and Key Results (OKR) Development➤ PMO and Annual Operational Plans➤ Corporate performance and reporting➤ Efficiency and quality➤ Organizational transformation➤ Business feasibility studies➤ Corporate communication and branding𝐂𝐨𝐫𝐩𝐨𝐫𝐚𝐭𝐞 𝐀𝐟𝐟𝐚𝐢𝐫𝐬▬▬▬▬▬▬▬▬▬▬▬▬▬➤ Governance and regulations➤ Risk management and assessment➤ Compliance management➤ Executive support➤ Corporate excellence➤ Policies and procedures➤ Business continuity and crisis management➤ Standards and controls➤ Consultancy for C and VP levels➤ Stakeholder engagement

Sultanate Of Oman

𝗞𝗲𝘆 𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀:➤ Developing performance dashboard reports across the organization to provide insight into the delivery of the business plans and long-term strategies, delivering high-level reports analysis, observations, and preparing business process re-engineering presentations.➤ Fostering visible leadership in promoting sound practices of risk management, acting as the risk management single point of contact between the company and audit teams, qualifying information focusing on trends.➤ Promoting effective alignment, integration, and implementation of adequate risk framework and policies ensuring business continuity plans are in place, making it a tool for decision making, value creation, and competitive advantage.➤ Examining new business areas by providing inputs on targeted business insights, conducting required feasibility studies, and performing gap analysis reports on various aspects targeting closure of budget variances per revenue stream to help owners take required corrective measures.➤ Performing P&L analysis per stream to measure efficiencies implementation and pinpoint potential growth and/or OPEX efficiencies, providing support during the forecasting and budgeting process, tracking all strategic revenue projects, preparing and merging KPIs for several departments.𝗞𝗲𝘆 𝗔𝗰𝗰𝗼𝗺𝗽𝗹𝗶𝘀𝗵𝗺𝗲𝗻𝘁𝘀:➜ Collaborated with Strategy& team to merge a complete channel (mobile shops) into a distribution channel and saving the cost of eight employees and optimized the cost to serve a model for 51 routes that supported optimizing and merging 8 routes and saving the cost of 4.➜ Increased audit closure rate from 32% to 92% and developed tracker and process for corporate strategic projects and ensured all deliverables are completed on time.➜ Supervised the development of performance incentives for seven departments and a complete database of reports and transformed crystal-based reporting into dynamic, excel based reports.

Sultanate Of Oman

Islamabad

𝗞𝗲𝘆 𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀:➤ Lead sophisticated research and analysis on revenue, customers, market and deliver insights to leadership that supported decision-making and initiatives of moving headcount from high to low-cost sites.➤ Driving leadership meetings and assists on key issues and opportunities.➤ Supported corporate real estate portfolio smooth integration during business mergers.➤ Lead occupancy management of EMEA/APAC region, supporting corporate Finance and HR teams to develop costing & resource models, improving space utilization.➤ Developed strong collaborative relationships with key stakeholders across the client company and represent CBRE at work team with cross-functional teams.𝗞𝗲𝘆 𝗔𝗰𝗰𝗼𝗺𝗽𝗹𝗶𝘀𝗵𝗺𝗲𝗻𝘁𝘀:➜ Developed and managed the portfolio dashboard of all 124 locations of S&P Global, with costs, space details, leases, and financials on the Tableau, and managed the development of the financial planning and analysis reports to identify costs savings per department on the seat-sharing areas.➜ Ran and completed the integration of S&P Global from existing CAFM into S&P Global CAFM "WISP" and introduced the seat-sharing concept for WISP floor plans of existing sites in India and the Philippines, adding 20% of those sites to seat-sharing of those locations.

Islamabad

𝗞𝗲𝘆 𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀:➤ Led corporate capacity planning and analysis function and teams across all geographies (78 offices), supported portfolio strategy formulation and performance measurement by independently collecting business data, building excel models, performing analysis, and generating actionable insights.➤ Maintained and enforced the documentation, evaluation, and improvement of capacity and cross-departmental processes, provided budgets support within GCRE, served as the primary contact with finance and all related matters, and planned and designed the emergency response teams’ surprise drills local response authorities.➤ Collaborated with departments and stakeholders to deliver assigned programs, assessed potential bottlenecks in each project/program process, ensured all programs are executed within the established period and complied with the defined standards, and confirmed programs are within the designated schedule and budget constraints.𝗞𝗲𝘆 𝗔𝗰𝗰𝗼𝗺𝗽𝗹𝗶𝘀𝗵𝗺𝗲𝗻𝘁𝘀:➜ Developed template for CAPEX/OPEX tracking of all corporate infrastructure accounts and variance tracker, increased the capacity to be reviewed twice a month instead of once.➜ Saved up 20% extra space to add new departments and employees for the coming two years by restacking core operations (India, Pakistan, and the Philippines) employees’ locations to optimize the space/shifts and departments. Tentative 3000 employee movement was planned and successfully executed.➜ Led the Pakistan Activities Committee, which consisted of 15 members, with a $100,000, for annual corporate events (around eight events in 1 year).

Islamabad

𝗞𝗲𝘆 𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀:➤ Served as a key member of the facility management and strategic research teams leading space/capacity management and optimization of international offices consisting of 3,000+ seats and starting operations in the Philippines, conducting cost and space analysis and planning, and coordinating with vendors to implement the space management plans.➤ Developed disaster recovery and risk management plans, established playbooks, processes, and emergency response teams, prepared enterprise risk management procedures and frameworks and provided analysis and recommendations to support decisions in HR, corporate real estate, contract administration, corporate travel, disaster recovery, and risk management.➤ Identified and implemented business improvement initiatives, conducted deep-dive analysis, elevated and enhanced current operating model, and prepared and managed the corporate infrastructure global capacity planning dashboard, tracked corporate infrastructure Capex/Opex budget, and prepared variance analysis for favorable and unfavorable accounts.𝗞𝗲𝘆 𝗔𝗰𝗰𝗼𝗺𝗽𝗹𝗶𝘀𝗵𝗺𝗲𝗻𝘁𝘀:➜ Standardized and prepared 95% accurate floor plans for 12 SNL offices internationally, developed a global capacity planning dashboard, automated daily update, and shortened the time from 14 days to 1 day.➜ Led the standardization of the global workstation move (MAC) process, saving 21 days, and directed the development of ERM/DRP playbooks for Pakistan.

Islamabad

𝗞𝗲𝘆 𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀:➤ Development of Rosters for 2 Contact Center with 24/7 operations spread of multiple skillsets and seat-sharing.➤ Forecasting on calls volume to prepare hourly/daily manning ➤ Preparing performance, KPI, adherence, and incentive reports𝗞𝗲𝘆 𝗔𝗰𝗰𝗼𝗺𝗽𝗹𝗶𝘀𝗵𝗺𝗲𝗻𝘁𝘀:➤ Reduced overall attrition by 15%➤ Developed report that supported Adherence shrinkage by 13%

Islamabad

Junior High/Intermediate/Middle School Education And Teaching

Bachelors Of Computer Sciences, Software Engineering

Activities and Societies: Event Management