Usman Tahir Khan Email & Phone Number

Melbourne, Victoria, Australia

Melbourne, Victoria, Australia

Victoria Technology Consulting Practice Lead

Melbourne, Australia

Melbourne Area, Australia

A Leadership role on Telstra Integrated account, • Accountable for Operational delivery, • Ensuring that IBM delivery teams are aligned to meet and exceed Telstra's business and technology objectives.• Providing account leadership to a global team of delivery managers responsible for managing various technology services lines e.g. Unix, Linux, Storage, monitoring, Networks, Middleware, Intel, DSS, IAM, Security etc.• Identify and lead service improvement initiatives. • End-End Risk management across operational delivery • Cost Optimization and takeout across all areas of account.• Customer Escalation and relationship management.

Team Lead - Technical delivery team for Data & WirelessProvide technical leadership and direction to internal & external representatives on the operations of the ANZ’s services and infrastructure.Work within the ITIL compliance framework to support & manage technical Lifecycle Management processes.Provide operational advice, support and technical expertise in the design, development, implementation and maintenance of ANZ’s network infrastructure.

Melbourne, Australia

Primarily involved with the development of solutions involving managed services across various technologies. Principal responsibilities include: • As technical solution owner for complex, non standard managed service opportunities. My responsibilities includedo Interaction with customers to qualify opportunities & requirement gathering. o Discuss costs, billing milestones & deployment timelines with the customers and key stakeholders. Translating these to risks & associated costs in building a financial business case. o Develop & manage operational business case & proposal stack. o Manage team of capability owners (Solutions Architects) for development of end to end solutions.• As capability owner in addition to the activities above, responsible for providing Technical and Infrastructure Design for Network solutions.• Embedded Architect on key accounts such as Xtralis, Connex & Veolia Transport to provide key services to meet their business objectives.

Technical service delivery & operational Management of Country wide Networks & infrastructure Support Department (100+ resources, 12 direct reports).Pre & post bid & vendor management. Evaluation of business requirements and development of appropriate solution.Overseeing High level Analysis, Design & Deployment of IT projectProgram management of Multi million $ infrastructure projects.

• Presales support & Solution design• Network Design & implementation. • Network security analysis, design & implementation.• Post sales Network Engineering. • Performing Core Network installation, integration & testing.

Masters Of Information Technology, Information Technology, With Distinction/Honors

Bachelors Of Information Technology, It