Michael Coleman

Michael Coleman Email and Phone Number

Enterprise Customer Success Manager: Empowering Customers to Achieve Their Objectives While Maximizing ROI ⎮ Customer Success Strategy ⎮ Project Management ⎮ Process Improvement ⎮ Customer Retention ⎮ Leadership @ BCD Travel
utrecht, utrecht, netherlands
Michael Coleman's Location
Austin, Texas Metropolitan Area, United States
Michael Coleman's Contact Details

Michael Coleman work email

Michael Coleman personal email

Michael Coleman phone numbers

About Michael Coleman

With more than a decade of experience in customer success, I serve as Senior Manager, Customer Success for BCD Travel, blending my visionary thinking and calm, decisive action to elevate client and colleague experiences.Staying composed under fire sits at the heart of my professional ethos; it’s the trait that steadies the ship in turbulent times, ensuring that customer issues are not just resolved, but turned into opportunities for strengthening relationships and building trust. This level-headed approach is complemented by my articulate communication and robust data analysis skills, enabling me to distill complex technical details into clear, actionable insights and report successes in a compelling, accessible manner.Off the clock, I love to participate in activities that don’t just refresh my perspective but also fuel my creativity--from immersing myself in the worlds of history, mythology, and economics to cycling and hiking with my children.I’m always open to networking with likeminded professionals who are committed to leveraging a strategic mindset and a drive for excellence to deliver business growth while improving efficiencies. Let’s connect!

Michael Coleman's Current Company Details
BCD Travel

Bcd Travel

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Enterprise Customer Success Manager: Empowering Customers to Achieve Their Objectives While Maximizing ROI ⎮ Customer Success Strategy ⎮ Project Management ⎮ Process Improvement ⎮ Customer Retention ⎮ Leadership
utrecht, utrecht, netherlands
Website:
bcdtravel.com
Employees:
11523
Michael Coleman Work Experience Details
  • Bcd Travel
    Senior Manager, Customer Success
    Bcd Travel Jun 2024 - Present
    Austin, Texas Metropolitan Area
  • Razor Sharp Public Relations
    Customer Success Manager, Public Relations
    Razor Sharp Public Relations Oct 2023 - Jun 2024
    Austin, Texas Metropolitan Area
  • Travelport
    Senior Customer Success Manager
    Travelport Jan 2023 - Sep 2023
    Austin, Texas Metropolitan Area
  • Logicmonitor
    Senior Customer Success Manager
    Logicmonitor Nov 2021 - Jan 2022
    Austin, Texas Metropolitan Area
  • Travelport
    Customer Success Manager For Strategic Accounts - Americas
    Travelport Jan 2019 - Oct 2021
    Atlanta, Ga
  • Travelport
    Customer Success Manager
    Travelport Aug 2011 - Dec 2018
    Atlanta, Ga

Michael Coleman Skills

Ms Office Suite Vmware Sales Management Sales Support Account Management Project Planning Apollo It Operations Training And Development Curriculum Development Windows 7 Mac Os X Scriptwriter Plus Build Sales Operations Microsoft Office Os X Vendor Management Product Management Budgets Leadership Management Databases Employee Training Program Management Business Travel Travel Management Data Center Enterprise Software Project Management Visio Training Call Centers E Commerce Sdlc Business Process Improvement Crm Networking Recruiting Customer Service Team Leadership Human Resources Sales Tourism Business Analysis Online Travel Coaching Process Improvement Time Management Cross Functional Team Leadership Contract Negotiation

Michael Coleman Education Details

Frequently Asked Questions about Michael Coleman

What company does Michael Coleman work for?

Michael Coleman works for Bcd Travel

What is Michael Coleman's role at the current company?

Michael Coleman's current role is Enterprise Customer Success Manager: Empowering Customers to Achieve Their Objectives While Maximizing ROI ⎮ Customer Success Strategy ⎮ Project Management ⎮ Process Improvement ⎮ Customer Retention ⎮ Leadership.

What is Michael Coleman's email address?

Michael Coleman's email address is webusmichael@me.com

What is Michael Coleman's direct phone number?

Michael Coleman's direct phone number is +197375*****

What schools did Michael Coleman attend?

Michael Coleman attended Amridge University.

What are some of Michael Coleman's interests?

Michael Coleman has interest in Children, Education, Environment, Science And Technology, Arts And Culture.

What skills is Michael Coleman known for?

Michael Coleman has skills like Ms Office Suite, Vmware, Sales Management, Sales Support, Account Management, Project Planning, Apollo, It Operations, Training And Development, Curriculum Development, Windows 7, Mac Os X.

Who are Michael Coleman's colleagues?

Michael Coleman's colleagues are Edith Daniela Valencia Garcia, Makmun Destrawan, Jennifer Soto, Ian Gamblin, Daria Portna, Sandeep Kumar Das, Tina Upchurch.

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