Usoa Calderón Email & Phone Number

España

Lidero iniciativas estratégicas para mejorar la satisfacción del cliente, optimizando la retención y fidelización.Además, analizo datos de clientes para identificar oportunidades de mejora y proponer soluciones innovadoras que satisfacen las necesidades del mercado y superan las expectativas de los clientes.Uno de mis objetivos es la gestión y resolución de conflictos de clientes de manera efectiva, manteniendo un alto nivel de satisfacción y fortaleciendo las relaciones comerciales.

Asturias, Spain

As a Sales Consultant and Product Specialist, I leverage my expertise to drive revenue growth and enhance customer satisfaction. With a keen understanding of market dynamics and a deep knowledge of OKTicket, I am skilled at crafting tailored solutions that meet client needs effectively. My ability to foster strong relationships, coupled with a passion for delivering results, enables me to consistently exceed sales targets and drive business success.

I am passionate about Web Development, specializing in web design and management. I use my creative flair to deliver engaging online experiences. With a keen eye for detail and a deep understanding of user experience principles, I aim to craft websites that not only look stunning but also drive measurable results. As a content creator, I use my storytelling skills to develop compelling content that resonates with target audiences. Whether it's building dynamic websites or creating impactful content, I am dedicated to helping the businesses and individuals I work with to thrive in the digital landscape.

Asturias, Spain

Management of Customer Success team and Sales team and nexus between both teams.Project Manager and management of customer interactions across their Customer Journey Map.Client/Project: L'Oreal, MSD, IE, Saint-Gobain, Capsa (Central Lechera Asturiana), Iberostar

Asturias, Spain

Customer Success manager.Client: Iberostar, Saint-Gobain, MSD, CAPSA (Central Lechera Asturiana), L'Oreal, Vygon.

Asturias, Spain

Project Manager - Organizations knowledge management and cultural managerSales Account & Partnership management.

Asturias, Spain

Administration and finance management (documentation and order management).Customer service and customer follow-up.International purchasing.

Creation and development of specialized content in administration and finance for public examinations.Complete development of syllabi adapted to online training platforms.Specialist in ExeLearning platform.

Personalised product consultancy and direct sales.Customer management and follow-up.

Asturias, Spain

Marketing and Sales department management.Complete web design and Community manager.

Asturias, Spain

Management of inbound requests.Specialized training consulting.Training sales and customer management.

Bristol, Uk

Direct customer service and sale of products management.Management of incoming and outgoing orders, packages and store products.Updating and digital transformation of the database.

Biscay, Spain

Management of the executive agenda.Specialist customer service.Management of the purchasing, shipping and reservations department.Documentation and database management (updating and computerization).

Diplomatura De Empresariales

Técnico Superior En Comercio Internacional

Grado Universitario De Secretariado De Alta Dirección