Ussan Muthulingam Email & Phone Number

Colombo, Wp, Lk

Singapore

Project leader, planning new inflight solutions and implementing, infrastructure support solutions, IT Consultancy.

Asia

POS & Device Integration: Lead the integration of POS technology on all-in-one devices used by flight attendants to manage inflight sales, F&B services, and ancillary revenue across Asia pacific business.• Real-Time Payment Authorization: Implement real-time payment card authorization for inflight sales onboard aircraft using POS devices, collaborating with leading connectivity providers.• Airline & Third-Party Collaboration: Work with airlines and third-party solution providers to integrate systems and meet diverse operational requirements.• R&D & Device Selection: Oversee research and development for POS device selection, evaluating new hardware for use in inflight environments.• Global Project Management: Lead system implementation across more than 15 airlines on five continents, ensuring successful and timely project delivery.• GDPR & PCI DSS Compliance: Ensure full compliance with GDPR and PCI DSS, participating in audits and implementing security measures to protect customer data.

Asia Pacific Region

Asia Pacific

Managing Infrastructure operations & implementation of IT projects in ASIA Pacific region.The DFASS Group is a world-class leader in retail options for travelers and travel-related audiences. We specialize in helping consumers and businesses access the enticing world of Duty Free retail, with a dynamic spectrum of services including:

Adelaide, South Australia, Australia & Colombo

Maintaining all Productions Servers and LAN & WAN network in Adelaide, Colombo,UK & North America.

Sydney, New South Wales, Australia

Key Responsibilities:Excellent knowledge in Installing and configuring the Citrix server farm, Domain servers at Data centre as well client sites.Remotely supporting Citrix issues and Network issues our major clients in all states in Australia.Major Project:P&O Automotive & General Stevedoring, P&O Transport AustraliaSenior Engineer designing & installing infrastructure, Assisted with main project to remove two divisions of P&O from Dubai Ports World within an urgent timeframe, Decommissioned End of Life production servers, Assisted with creation of a new Data Centre, Assisted with creating an efficient helpdesk in Sri Lanka, Designed & documented a new Citrix Farm, Microsoft CRM exposure, Supported servers remotely by DRAC & ILO consoles, Migrated 40 production servers to new data centre, Provided 24 hour on call support, Coordinated with vendors: Didata, Baseplan, Maximas ,Coordinated and assigned work to other team members, Assisted & resolved infrastructure problems, Assisted with migration to new Desktop SOE, Onsite Technical Support & Fault Finding, Local PC to full Citrix desktop & published application migrations, Management of Print servers ,Cisco VPN support, Terminal Services Management, Active Directory Domain administration.

Excellent knowledge of all Microsoft technologies (Windows XP, Windows Server 2000/2003, Exchange, Active Directory etc.), Citrix server & maintenance Farm, Virtualization (VM Ware), Backups, Databases, Intranets and Network infrastructure including LAN, WAN, VPNs, Switches, Hubs, Routers etc.Key Responsibilities:•To plan and coordinate the network layout for peerless IT and its client.•Study and recommend infrastructure upgrade to peerless Holdings Pty Ltd - Australia and it’s clients •Installation & configuration of following Server’s – Windows 2003, Exchange, Citrix Presentation server and databases Ingres 2006, SQL 2005 etc.•Handling Factory Networks in remotely using Citrix presentation, VPN, RDP and Proxy master. In different location as Sydney, Perth & Melbourne•Citrix Clients network in Queensland, Darwin, Sydney, Perth & Melbourne

Dubai, United Arab Emirates & Colombo

Mawaride.com is a Dubai based online & offline solutions company, who had a business, software development and BPO Units in Colombo Sri Lanka.Key Responsibilities:•In-charge of the Local Area Network, and Branch Networks of Mawaride.com global operations.•Administering a Hosting platform running on Windows 2003 Small Business Server, SQL 2000 and other customized Software, Citrix presentation server.•In-charge of a Local servers in each Branch office running mission critical Financial ERP such as Peercore and Contact Management soft – ACT 7 Premium for Work Groups.•Management of the helpdesk looking into technical issues coming in from 3 different countries.•Backing up data and storing them on a regular basis.•Looking after VOIP products running on Linksys used for communicating with each office.

Brussels Region, Belgium

Support for Compaq Authorized partner location. Servers, laptops troubleshooting

Sri Lanka

System maintenance, onsite support with clients, Network management

Diploma Of Education, Business Management

Master'S Degree, Computer Engineering