Ulysses Stokes Jr. Email & Phone Number

Great Bend, PA, US

United States

Cencora // Case ManagerAssisting patients with Dupixent products with financial and refillsFile product technical complaint to Sanofi for equipment malfunctionFile Adverse Effects reports from patients from negative results from Dupxient productsUtilize PAP, CoPay, and Hardship resources to assist patients following FPL/LIS guidelines to pay for Dupixent.

Carlisle, Pennsylvania, United States

Researched and processed data for minority, women, and military veterans seeking to start their own businessCreate files and folders to be reviewed then forward the processed work to be documented and printed after the supervisor reviewUtilize Microsoft 365, and ChatGPT 4.0, to retrieve accurate data for publishingReceive and make timely phone calls to.

Troy, NY

Responsible for providing exceptional customer service, while answering incoming Member and Provider telephone inquiries in a manner that is always respectful and courteousProficient use of proprietary systems to respond to customer inquiries and requests, adhering to defined customer service standards. (ex. knowledge of in/out of network co-pays, non-plan.

Canton, Massachusetts, United States

Receives and responds to a high volume of incoming telephone calls from members, prospective members, employers, and internal Point32Health staffEfficiently and effectively processes member callsThis includes accessing the most appropriate source of information and proficiently resolving the member’s concernAccurately documents the complete encounter and.

Austin, TX

In a variety of channels utilizing scripts and your knowledge to resolve customer challenges Identify customer needs and provide solutions Outbound calls as needed including influencing customers Ability to cross-promote other products Maintain accurate records in a database including properly documenting customer interactions Approach each customer.

Buford, Georgia, United States

Address inbound questions and concerns arriving via phone and emailOwn the entire interaction with that customer and provide total resolution for their needsWork with other Global Industrial associates, product managers, and partners to gather information, resolve customer needs, and improve processesInvestigate and resolve customer inquiries related to.

Plano, Texas, United States

Customer service focus. Basic experience in MS Word and MS Excel Familiar with medical terminology and knowledge of medical codingAbility to read and interpret billing documents Strong Attention to dataExcellent verbal and written communication and interpersonal skills w/the ability to maintain patient confidentiality Proficient computer skills and the.

Wilkes-Barre, Pennsylvania, United States

Answer incoming customer inquiriesCollaborate with management teams to stay updated on new products, services, and policiesRecord customer information within our customer service databaseEngage with clients in a friendly and professional manner while actively listening to their concernsOffer support and solutions to customers through the company's customer.

Vestal, New York, United States

Provide over-the-phone account and payment support services, including maintenance, activations, and packaging Set up times for the customer when to schedule field visits and escalate calls to your support teaMeet regular sales goals by educating customers about service options and upselling to increase the value of their investmentHaving a thorough.

Moosic, Pennsylvania, United States

Receive inbound calls for inquires on customer’s accountsResearch system in Cigna’s database using multiple applicationsAssist pharmacist on overrides and update personal codes for customers' refillsUpdate customer's doctors, and medications, in Mailrx, Argus systemsUtilize applications such as Benefit Access, Epro, CED, and other apps when neededProcess.

Technical Support Diploma, Computer/Information Technology Administration And Management

Activities and Societies: Sports, Watching and participating, listen to all types of music, reading, cooking, exercise.EDUCATION The Chubb.

Technical Support Diploma, Information Technology // Office Automation, Graduated From Chubb Institute Of Computer Technology

Activities and Societies: Exercise, Reading, Cooking, Listening to all types of music.

High School Diploma, Computer And Information Sciences And Support Services, Math, History, Literature, Graduated With High School Diploma

Activities and Societies: Excercise, Cooking, Reading, Listening to all types of music.High School Graduated