Usman Tahir Email & Phone Number

Toronto, Ontario, Canada

I am responsible for Oxford International Career Colleges in Canada, EFL, Mercy University, and San Francisco State University. It requires strong leadership, strategic thinking, and proactive behavior.Direct Recruitment: Engage prospective students through a variety of outreach activities, including school visits, one-on-one meetings, and virtual information sessions. Convert leads into enrolled students by developing and executing strategies.Strategic Planning & Development:… Show more I am responsible for Oxford International Career Colleges in Canada, EFL, Mercy University, and San Francisco State University. It requires strong leadership, strategic thinking, and proactive behavior.Direct Recruitment: Engage prospective students through a variety of outreach activities, including school visits, one-on-one meetings, and virtual information sessions. Convert leads into enrolled students by developing and executing strategies.Strategic Planning & Development: In order to increase the revenue of the institution, develop and implement recruitment strategies that will attract high-quality students from North America.Event Participation: Attend educational fairs, conferences, and other recruitment events and represent the institution.Agent Management: Managing relationships with education agents and Licensed immigration consultants (RCICs) who refer students to schools.Training & Resources: Provide training and resources to agents so they can effectively represent the institution.Issue Resolution: Assist agents with any issues or questions they may have and ensure institutional policies are followed.Performance Monitoring: Evaluation and monitoring of agents' performance.Market Analysis: Identify growth opportunities by analyzing enrollment trends.Financial Targeting: Assuring student intake is financially successful.Leadership: Lead and mentor a recruitment team.Goal Setting: Establish clear performance expectations for team members.Training & Development: Provide training and professional development for the team.Performance Monitoring: Keep an eye on the team's performance and provide regular feedback.Data Utilization: Using data-driven insights, improve recruitment processes.Collaboration: Align recruitment strategies with institutional objectives with other departments (e.g., admissions, marketing, finance).Issue Resolution: Manage complex issues and make high-stakes decisions to meet institutional objectives. Show less

Toronto, Ontario, Canada

• Handled the onshore recruitment of international students for undergraduate diplomas and postgraduate certificates. In addition, I also handled agents onshore in Africa, the Middle East, Commonwealth Independent States, Turkey, Iran, Pakistan, Hong Kong, and Mongolia. • Achieved 95% target (diversity) for the year 2023 and generated $2.0 Million• Participated in regular training sessions with the agents and provided them with information in a timely manner. Attended in-house… Show more • Handled the onshore recruitment of international students for undergraduate diplomas and postgraduate certificates. In addition, I also handled agents onshore in Africa, the Middle East, Commonwealth Independent States, Turkey, Iran, Pakistan, Hong Kong, and Mongolia. • Achieved 95% target (diversity) for the year 2023 and generated $2.0 Million• Participated in regular training sessions with the agents and provided them with information in a timely manner. Attended in-house sessions, educational fairs, and webinars on conversion activities. Monitored and tracked performance, providing feedback and insights to the agents. Assisted in the development and implementation of strategies to improve efficiency. Assisted in the recruitment and onboarding of new agents. • Met with the existing and new ICEF partners globally to establish an agency network to generate more revenue. Assisted with the development of onboarding and training programs for all agents. Monitored and evaluated agent performance. Developed strategies to ensure customer satisfaction. • Participated in a2, IEFT, IDP educational exhibitions in the regions to establish the brand of the institution. Interacted with people and stakeholders from different backgrounds. Developed a strong network with key decision makers. Promoted the institution's products and services. Generated leads and converted them into potential customers. • Connected with Canadian Trade Commissioner Service to promote the institution's interests. Assisted with market research to identify opportunities. Participated in trade shows and conferences. • Planned B2B and B2C activities in the region actively support agents in achieving their goals and objectives. By engaging with customers, businesses can create meaningful relationships, gain valuable insights, and secure new partnerships. Additionally, these activities can help institutions reach a larger audience and increase brand awareness. Show less

Toronto, Ontario, Canada

• Participated in presentations on campus, at agents' offices, recruitment fairs, and other school-related events in Ontario. Gather and organize lead information from recruitment activities and update CRM accordingly to ensure that the Registration Team of YUELI can communicate with prospective students. • Monitored lead inquiries and conversions using the CRM system. Ensure that leads information is confirmed by the Registration Team (e.g., registration, payment, and enrollment… Show more • Participated in presentations on campus, at agents' offices, recruitment fairs, and other school-related events in Ontario. Gather and organize lead information from recruitment activities and update CRM accordingly to ensure that the Registration Team of YUELI can communicate with prospective students. • Monitored lead inquiries and conversions using the CRM system. Ensure that leads information is confirmed by the Registration Team (e.g., registration, payment, and enrollment status) and provide updates or escalate complex issues to the appropriate Manager, Recruitment after each event.• Prepared and processed agent commissions and forwarded them to the finance department. • Prepared a rationale for renewing the agent agreement considering their performance review. • Followed up on agent-related concerns and complaints from students and escalate complex issues to the manager. • Served as the primary point of contact for agents and partners regarding requests. Provides appropriate triage and escalates issues to the Manager as necessary. • Monitored the web to ensure that current agents are following established SOPs and guidelines and are not violating contractual terms. Ensure that compliance issues, student complaints, and other findings are reported to the appropriate Manager, Recruitment • Planed and conducted cycling training sessions using a variety of methods (e.g., inperson, over the phone, via email, on the web, one-on-one, or in a group). Report any updates or feedback to the appropriate Manager, Recruitment after each training session. • Maintained records, update CRMs, registration systems, and hard copy records regarding agent and partner information. Communicates with agents and partners as necessary using systems. • Maintained an inventory of marketing collateral (information packages, brochures, gifts, etc.) and distributes them (both physically and electronically). Show less

Winnipeg, Manitoba, Canada

• Increased the number of applications and enrolments by 400% and 600% percent, respectively. This resulted in increased revenue for the school approximately £3.3 Millions. Worked closely with the school's marketing team to create effective marketing campaigns. Developed strategies to attract new students to the school. • Interpreted university guidelines and policies pertaining to admissions, registration criteria, scholarships, and financial aid to assist students in meeting deadlines… Show more • Increased the number of applications and enrolments by 400% and 600% percent, respectively. This resulted in increased revenue for the school approximately £3.3 Millions. Worked closely with the school's marketing team to create effective marketing campaigns. Developed strategies to attract new students to the school. • Interpreted university guidelines and policies pertaining to admissions, registration criteria, scholarships, and financial aid to assist students in meeting deadlines and securing admissions. • Provided academic and career counseling as well as advice about educational programs and institutional resources to assist students in making informed educational decisions. • Coordinated and executed large multi-departmental special events such as student recruitment workshops and seminars, while maintaining budgetary and operational controls. • Cooperated with a wide range of organizations, including high schools and higher education institutes, and represented the university at local, international, and national educational fairs to promote marketing strategies and awareness of the university in Pakistan, the Middle East, and North Africa. • Recruited high school graduates, undergraduates, and postgraduates through monthly and sessional visits, and promoted the university to improve the recruitment process for students. • Participated in quarterly and annual meetings with the regional team in the United Arab Emirates and the United Kingdom concerning annual progress, future agendas, and budget allocations. • Managed a student database, followed up on leads, sent promotional emails, and generated conversions using Customer Relationship Management (CRM). • Regularly visited partnered agencies and colleagues for one-on-one meetings to establish strong networks between universities and educational agencies. Show less

Lahore, Punjab, Pakistan

Lahore, Pakistan

I was responsible for the UK 🇬🇧, Australia 🇦🇺, USA 🇺🇸, Canada 🇨🇦 markets.

London, United Kingdom

Master Of Science - Ms, Project Management, B

MSc Management in Project Management

Bachelor Of Business Administration (Bba), Marketing, B

Activities and Societies: Event Organiser