Utakarsh Jayant Email & Phone Number

Bangalore Urban, Karnataka, India

PHARMACY VERTICAL – PREORDER• Led the development of a personalization on the app in collaboration with the data science team• Defined and monitored success metrics to assess the effectiveness of personalization strategies and optimize product recommendations• Translated user research into product requirements to enhance browsing and exploring user journeys, on PDP and Homepage leading to improved CTRs and conversion rates• Improved existing user journeys for returning… Show more PHARMACY VERTICAL – PREORDER• Led the development of a personalization on the app in collaboration with the data science team• Defined and monitored success metrics to assess the effectiveness of personalization strategies and optimize product recommendations• Translated user research into product requirements to enhance browsing and exploring user journeys, on PDP and Homepage leading to improved CTRs and conversion rates• Improved existing user journeys for returning users• Collaborated with business stakeholders, UX designers, and engineers to launch Store Pages• Collaborated with Growth team to create effective go-to-market strategies for driving traffic to store pages CONDITION MANAGEMENT - PLM• Conducted market research to understand diabetic needs, prioritized user pain points and prepared the annual roadmap• Executed the 0-to-1 launch of a DIY tool - Diabetes Management• Launched "Know Your Food," a Gen AI based product designed to assist diabetics in identifying healthy food options Show less

REFERRAL CHARTER - PLM• Led Upgrad's referral business, constituting 40% of total revenue• Crafted quarterly roadmaps, prioritizing initiatives in collaboration with businessstakeholders• Revamped referral portal, implemented contextual nudges, launched newcommunication journeys and optimised lead generation funnels to improvereferral leads conversion by 1.5x• Digitized referral payout process to reduce payout TAT by 40%• Managed a team of 1 Product Analyst, 1 UX… Show more REFERRAL CHARTER - PLM• Led Upgrad's referral business, constituting 40% of total revenue• Crafted quarterly roadmaps, prioritizing initiatives in collaboration with businessstakeholders• Revamped referral portal, implemented contextual nudges, launched newcommunication journeys and optimised lead generation funnels to improvereferral leads conversion by 1.5x• Digitized referral payout process to reduce payout TAT by 40%• Managed a team of 1 Product Analyst, 1 UX designer, 6 engineersACQUISITION CHARTER – REVENUE OPTIMISATION• Improved Visitor to Lead funnel by 2% through A/B experiments on program pages• Enhanced Google PageSpeed Insights scores for program pages, improving from 30to 70+, resulting in a 20% increase in Ad click-to-page session ratios Show less

Delhi

PRODUCT LAUNCH• Collaborated with business stakeholders to launch subscription of bundled products• Rolled out the MVP for buying and renewal journeys for subscription product• Drafted technical specifications for CRM integration and envisioned pricing plans• Contributed to ~1.1% increase in subscription revenue growth for AY 2021DIGITAL TRANSFORMATION• Digitised BPO operations, implemented workflows on SFDC and led development of on-ground sales team app having an… Show more PRODUCT LAUNCH• Collaborated with business stakeholders to launch subscription of bundled products• Rolled out the MVP for buying and renewal journeys for subscription product• Drafted technical specifications for CRM integration and envisioned pricing plans• Contributed to ~1.1% increase in subscription revenue growth for AY 2021DIGITAL TRANSFORMATION• Digitised BPO operations, implemented workflows on SFDC and led development of on-ground sales team app having an impact of Rs. 15 million / quarter• Implemented Text to Speech bot calling initiative to reduce renewal cost by 6% Show less

Gurgaon, India

ERP• Prepared Business Requirement Document to develop new features in the ERP• Implemented customer focused features such as auto-payment deduction, e-way bill tracking• Onboarded 10+ new enterprise clients to create $1.33 million/month enterprise client vertical• Hired a team of 8 Service Account Managers to achieve 40%+ growth m-o-m Prime – Freight – Zoom Synergy• Led Prime Freight Zoom synergy project as Project Lead on technological, process and business… Show more ERP• Prepared Business Requirement Document to develop new features in the ERP• Implemented customer focused features such as auto-payment deduction, e-way bill tracking• Onboarded 10+ new enterprise clients to create $1.33 million/month enterprise client vertical• Hired a team of 8 Service Account Managers to achieve 40%+ growth m-o-m Prime – Freight – Zoom Synergy• Led Prime Freight Zoom synergy project as Project Lead on technological, process and business front• Scaled up the monthly revenue from $0.04 million/month to $0.88 million/month• Implemented technological solutions such as Yieldometer, Periscope, CRM integration for improving overall efficiency of the team Show less

Berlin Area, Germany

Opportunity to create a new revenue stream• Developed market expansion strategies for sports training market using eye tracking technologies• Studied the $222 million sport equipment industry (2015) to create target segments in countries having baseball and cricket as popular sports• Did market competitor study to understand successful business models in the sports training industry which led to creation of the entire ETG ecosystem and value chain offering• Developed… Show more Opportunity to create a new revenue stream• Developed market expansion strategies for sports training market using eye tracking technologies• Studied the $222 million sport equipment industry (2015) to create target segments in countries having baseball and cricket as popular sports• Did market competitor study to understand successful business models in the sports training industry which led to creation of the entire ETG ecosystem and value chain offering• Developed market entry and market development strategies for 10% device market penetration in the first year and revenues of 9+ million euros• Devised 3 different sources of revenue sales of ETG device (priced at 600 euros), vision training modules (commission of 25% of 10 euros) and in-App purchase (2 euros/month)• Predicted break even within 4 years of launching the new revenue stream Show less

3 years of Product Development helped in thorough understanding of technology• Project Team Lead – Led a team of 4 to develop ETL tool called Primavera Gateway, data integration solution for connecting Primavera Applications with other ERPS• Executed product development and product enhancement to make the product easy to deploy and configure and solve challenging business scenarios• Led Implementation Offshore Team at Telekom Malaysia and Milestone SA • Developed product… Show more 3 years of Product Development helped in thorough understanding of technology• Project Team Lead – Led a team of 4 to develop ETL tool called Primavera Gateway, data integration solution for connecting Primavera Applications with other ERPS• Executed product development and product enhancement to make the product easy to deploy and configure and solve challenging business scenarios• Led Implementation Offshore Team at Telekom Malaysia and Milestone SA • Developed product requirement document, training manuals and handover documentsWas promoted to be the youngest consultant in the organisation Show less

Delhi

Part of the "Primavera Gateway Project" development team. Primavera Gateway is a middleware, a data synchronizer between SAP modules (PM and PS) and Oracle module P6• Responsible for execution of “Performance Testing & Bug Testing” phase • Involved in Development of the Primavera Gateway • Understood the business requirement of the product • Awarded Award for “Dedication and Contribution to Gateway Project” • Responsible for mentoring of the new resources

• Completed 9 weeks training in People & Organization Team, part of Business Advisory Services • Was part of various live client projects which helped me familiarize with various aspects of advisory services • Understood the concepts of Benchmarking, Psychometric Evaluation, Balance Scorecard

Post Graduate Program International Management

Completed MBA from MDI Gurgaon in PGP-IM

Be, Production And Industrial Engineering, Cgpa 7.1

Holder of Andrew and Yule Company scholarship to fund the undergraduate study

High School Degree

Meb

Education record