Ute Kohler Email & Phone Number

Responsible for 120 employees and an 80 million Euro budget Reporting directly to the board• This includes the responsibility for IT-systems, processes, projects and administration• Creating, developing and implementing the IT-, process- and data architecture of the bank, to meet the needs of the overall business plan• Developing and managing the process management und process optimization• Planning and coordinating the building management, purchase and fleet management• Project portfolio management and the responsibility for the implementation of all operational projects• Actively promoting digitization and standardization

Responsible for 100 employees and an 8 million Euro budgetReporting directly to the board• Target-oriented development of a multi-channel strategy for direct sales channels and positioning of these channels in the bank• Structural and technical responsibility for the online presence of Berliner Volksbank, its further development and the implementation of new media• Refocusing, optimizing and structuring the bank's selfservice-third-site portfolio (100 locations) including revenue responsibility• Representation of the interests of Berliner Volksbank on the board of the Federal Association of call centers CCV

• Development and implementation of concepts for target group and product management, pricing of products and services, defining channels of distribution and determining and optimizing the location of our branches• Expansion of sales controlling and derivation of control measures• Development of market strategies

Responsible for 280 employees

Responsible for 50 employees• Build up and management the strategic reorientation branch sales after merger of the predecessor institutes• Responsible for achieving the salesgoals• Providing reports and budgets as required for the board

• Introduction of an efficient internet platform• Participation in the conception of the official online service of the Berlin location (berlin.de)• Responsibility for the Bank's card and service business• First experience in a leadership position

• Implementation of the bank's customer service center• Development of a modular branch concept• Introduction of a telephone service computer

Education record

Certification Program Bank Management For Board Members

Top Manager Program Of Banking

Education record

Master Of Business Administration At The University Of Applied Sciences Of Berlin, Betriebswirtschaftslehre

Education record