• Analyze, implement, and support the ePS Radius Packaging Suite ERP, ensuring it effectively meets the needs of flexible packaging printing and converting operations.• Address and resolve complex business challenges using automated systems like Auto Count 4D (AC4D).• Identify and evaluate business issues that can be addressed through automation, developing tailored solutions to optimize processes.• Generate and deliver reports using advanced query and reporting tools, customized to meet the specific needs of business management and production departments.• Manage and configure the technical and functional aspects of the ePS Radius ERP, Production Scheduling Application (PrintFlow), Auto Count 4D (AC4D), and related applications, including table creation, extensions, and system customization to enhance performance and usability.• Perform application configuration, setup, and updates, including table structures and access control, ensuring seamless integration with existing systems.• Support and manage system upgrades through detailed planning, scheduling, coordination, and deployment, minimizing disruptions and ensuring optimal performance during transitions.

• Analyze, implement, and supports the EFI/EPS Radius Packaging Suite ERP to meet the needs of the Supplies business. Solving highly complex business issues and problems with automated systems such as Auto Count 4D (AC4D)• Support and manage technical and functional configuration, including table creation/extension to support enhanced use and supportability of the Zebra’s Supplies Manufacturing modules centered around Radius ERP, Production Scheduling Application (PSA), Auto Count 4D (AC4D), and related applications• Manage a list of open issues with the vendor, EPS US LLC• Analyzing the business problems to solve with automated systems• Implement and maintains software-as-a-service (SaaS) and enterprise-wide applications associated with the collection, retrieval, accessibility, and usage of data for internal department planning and activities.• Perform configuration, setup, and updating of applications, including table definitions and access control.• Review the user accesses and train users on the application.• Support system upgrades including planning and scheduling, coordination, and deploying.• Ensuring the availability and performance of systems and application environments through proactive as well as reactive analysis and maintenance

• Work with Sales Teams to develop solutions proposals and budgets for future projects• Work with print & packaging customer to identify business workflows and performance measurements across the multiple departments within the customer's organization• Analyzing the current technology environment & enterprise specifics for the solution prototype• Define discovery and use case documents to capture the customer's business scenarios.• Defining features, phases, and solution requirements for end-users• Work with customers to identify and document "As Is" and "To Be" business processes.• Work with internal and external technical resources to identify integrated solutions and develop implementation plans and budgets.• Work with customers to collect various technical data (material, ink, machine parameters, etc.) to build the database and integrate the system into the customer's environment.• Demonstrate & train the customer based on commercial-print, packaging-print, and digital print workflows utilizing EFI Radius Print MIS software.• Coordinate solution delivery across multiple teams, including management of risk and scope.• Document best practices and harvest knowledge from implementations, to facilitate the leveraging of lessons learned in future projects• Identify the risk & solution for the third-party applications for print & packaging customers.• Provide specifications using which solution defined, managed, and delivered.• Configure & explain the settings, terms, limitations, and cost units for pre-press, press, and post-press operations.• Perform first and second level technical support for customers; onsite or remote; during implementation and post-implementation.• Provide support for go-live readiness activities & support customers in executing test scenarios. Provide additional help on the EFI Packaging Suite where needed.• Develop standardized training documentation and training materials.

• Develop and delivering Consulting Services around the use of EFI Radius (Manufacturing Execution Software) and supporting applications• Implementing EFI Packaging Print ERP solution (EFI Radius) at the customer’s site• Develop and maintaining standardized training documentation and supporting materials• Ensuring any client issues are identified quickly, forwarded to the proper resources and resolved in a timely manner to ensure key project milestones are met• Pre-Go-Live planning and preparation, and post-Go-Live adoption and transition to support• Working with EFI clients to analyze and interpret business requirements and providing the customized solutions within the core product while offering industry best practices• Organizing and scheduling client customization deliverables as required by EFI client Professional Services projects• Providing end-user training to the office and plant personnel• Providing ERP and industry-specific knowledge transfer utilizing EFI consulting methodology and documentation• Providing support during Go-Live and post Go-Live at the client site• Communicating with internal teams including Logistics, IT Service and Client Training teams toensure effective delivery of projects• Assisting teammates with issues to ensure project objectives are being met

Teaching Assistant for Undergraduate course for 'GPS 2510 – Multimedia Publication and Design' Providing individual assistance to students on class projects based on InDesign, Photoshop & Digital Printing.• Creation and implementation of customized color profile using X-Rite i1iO. Evaluation and analysis of image, color, and profile using ColorThink Pro • Training student on X-Rite eXact Advanced Spectrophotometer for ink labs, color matching, and color quality control offset and digital printing.• Visual and digital Image analysis: Recognize pigment and effect characteristics under a microscope, spectrophotometer, and spray guns. And interpret color difference, color theory/colorimetry, properties of pigments.

The EFI Radius ERP solution offers packaging companies the comprehensive capabilities of a world class ERP system while fitting the unique business processes of packaging operations producing labels, flexible packaging, folding cartons and extruded materials. ✔ Radius Packaging MIS solution (Production, Job Planning, Estimation, Sales Order & SFDC modules), EFI Jetrion and FieryXF integration(color matching) – Testing and Supporting ✔ Daily discussions with the client and internal teams on the work allocated and clarification if any for client strategy✔ Radius ERP- Fiery XF - Developed project plans with implementation processes including resource allocation, progress tracking, SRS validation, testing, documenting, training and on-time delivery within budget constraints✔ Tested & reported bug to ensure the quality of product using the Jira (Jira is a proprietary issue tracking product, developed by Atlassian, used for bug tracking, issue tracking, and project management)✔ Back end supporting to sales team for pre-sales – Demo, training and Implementation using Cisco WebEx and Citrix ✔ Expertise in working with SDLC and Agile Methodology Projects and Jenkins✔Improved system configuration change process, deployment issues tracking, inventory management and ordering, and scheduling through Excel automation and Macros that will standardize the entire ERP module and create project deployment views and accuracy✔ Provided training to new team members for team ramp up on the legacy modules and cross-functionally across departments to meet client expectations✔ Created and reviewed knowledge acquisition documents on various modules which have been published to the end customers as a user manual guide on integration setups.✔ Developed relationships with internal and external customer for smooth transaction of different projects✔ Monthly Meetings with product and management teams on the project status wrt modules owned

Product Specialist for Supporting & Testing of the Graphics Arts Products – IMP &Chromozone✔ IMP - Planning & Imposition (Auto Plan, Ganging, Packaging)✔ Chromozone - Print Standardization & Management Software (Closed loop color control and color matching) ✔ Client support - on site & through web 24x7, included-training, troubleshooting, feedback todevelopment team✔ Developed and improved best practices and SOP documentation for the customer to operate the system to its maximum efficiency✔ Managed report on internal budget analysis and report to senior management✔ Maintained the end to end testing of existing and new client initiatives with SDLC and development practices.✔ Implemented continue process improvement for the customer service – Tech support✔ Testing & reporting bug to ensure the quality of product✔ Reviewed the help document

✔ Worked with CTP Department as a Senior Officer with LS JET 300 Violet with Jet Net Work Flow Ver. 6, Xitron-Navigator Rip Ver. 7.2r1 – Nela Bender. Handled Total installation and commissioning of all these machines.✔ Checked the incoming PDF files for quality parameters and outputting the same for production within defined time✔ Undergone training in Statical process Control & related QC tools – Worked on the project like ‘Study to optimize Startup Ink Densities for a better Preset Ink Values and ‘Study to reduce Startup wastage’ using QC tools – achieved up to 10% cost reduction and reduced startup time up to 12%. ✔ Handled digital proofing of newspapers & supplementary pages using Star Proofing EPSON 6900 Digital Printing Machine✔ Performed as acting head of department during manager absence - Supervisory✔ Hands on experience on GretagMacbeth SpectroEye-Spectrophotometer & Profile Maker 5.0 applications. Standardizing & calibrating press as per IFRA-INCQC standards✔ Made MIS Report and maintained of all consumption report for Senior Managment✔ Co-ordinate with the internal team for departments requirement and ensure procurement for outsourcing requirements. ✔ Managed several types of printing projects and timely fulfill the print production requirements✔ Ensured to meeting the internal and external customer SLA and expectations✔ Supported senior management for reviewing the cost for internal budget planning

It is the largest publishing house in Asia with their daily editions such as The Times of India, The Economic Times, Maharashtra Times & Navbharat Times, and magazines like Filmfare & Femina and annual editions of Beauty Book, Bridal Book & Cook Book etc.✔ Color corrections and image editing/manipulation of magazines on PC/Mac in software like Photoshop and worked on page making software like QuarkXpress, PageMaker & Corel Draw✔ Online outputting of positives & negatives of newspaper pages using Xitron-Navigator RIP, Delta RIP, and the Output Engines - APS 3850 and Heidelberg HERCULES imagesetters✔ Digital proofing of newspapers & supplementary pages using Star Proofing EPSON 6900 Digital Proofing Machine, and for magazine proofing using Analog Cromalin Proofing

✔ DTP Operator & Offset machine operator in Heidelberg GTO (360 X 510) (offset Printing Press)✔ Managed printing projects in terms of product development, approving print quality & costing✔ Monitor jobs to insure quality and compliance with job standards for color matching✔ Handled the digital printing machine - EPSON STYLUS PRO 9600 ✔ Created and Implemented SOP for the different printing work flow to utilize maximum efficiency of the press and prepress equipment.