Kaelyn Angelo Email & Phone Number

Oak Ridge, Tn, Us

Provide friendly, efficient, and accurate solutions for customers through phone, live chat, and e-mail with the goal of an excellent customer experience, enhanced customer loyalty, and increased business sales · Ensure that customers always have the most complete and up-to-date information about the status of their orders· Partner with other departments within and outside of Customer Solutions to support both the customer and the company· Use best practices when analyzing customer situations, investigating problems, and providing strategic solutions within our business model · Foster a team-oriented environment by maintaining a positive, professional attitude in all correspondence both within and outside the company · Be flexible and adapt to change as we continue to grow as a company· Take initiative and use strategic thinking to ensure that WebstaurantStore is the leader in the online food service industry

Chattanooga, Tennessee, United States

Chattanooga, Tennessee, United States

Chattanooga, Tennessee, United States

Oak Ridge, Tennessee

-Assessed risk, while handling sensitive and confidential issues with credit union members.-Complied with Federal and State Credit Union laws and regulations.-Handled all phases of teller transactions including, but not limited to deposits, withdrawals, loan payments, andtransfers on multiple accounts.-Migrates between three departments including the call center, video ITM department, and account opening branch work to serve members on multiple platforms -Possessed excellent member service through video ITM channels.-Reported suspicious activity through proper channels of the credit union.-Verified endorsements and multiple check factors as required by teller operational policies.

Bangor, Maine

-Served as the direct contact for 21 varsity sports at the division three collegiate level-Produced work for marketing that included web and print publications, programs, and media guides.-Took stats in the following sports with Stat Crew software: golf, soccer, field hockey, basketball, baseball, and softball. -Wrote many press releases for 21 of the varsity sports post competition. -Managed a combined total of ten student works and employees for in-game tasks -Executed social media strategy for the Athletic Department (Facebook, Twitter, Instagram, Snapchat) -Broadcasted live sporting events through Stretch Internet and Presto Sports Network. -Served as public address and play by play for the sports of soccer, softball, field hockey, and volleyball.

Knoxville, Tennessee

-Designed, edited, and polished print marketing content for the Tennessee Volunteer’s football program-Designed, edited, and polished print and video board marketing content for the Tennessee Volunteer’s Soccer program-Designed & polished print marketing content for the University’s Thornton Academic Center -Coordinated queues for marketing opportunities during women’s soccer games-Executed marketing plans for the women’s soccer “Goal Pink” breast cancer game-Executed distribution of game day giveaways

Los Angeles, California

-Camera shot, edited and distributed an intern video highlighting the different departments of the agency-Raised over 4,000 dollars for the Amanda Foundation through office fundraiser events-Researched and presented a presentation on social media influencers to the Director of Content Production and entire production department-Worked closely with Saatchi related accounts including but not limited to Toyota Motors

New York

-Assisted social media manager in creating, researching, and executing content for Daymond John and SunStaches (Instagram, Twitter, & Facebook)-Drafted, edited, and published content for Daymond John’s website on a weekly basis-Logged and transcribed quotes and interactions from Shark Tank season’s 1-4 for social media content -Created and designed marketing flow charts for department meetings-Promoted Daymond John’s Shark Tank partners SunStaches at a NBA All-Stars Weekend Event hosted by Daymond John

Bachelor Of Arts (Ba), Communications

Activities and Societies: Women’s Soccer Team Bachelor of Arts Communications Minor Business Management

Education record

Activities and Societies: Women’s Soccer Team