Utkarsh Bhardwaj Email & Phone Number

Federal Territory Of Kuala Lumpur, Malaysia

Gurugram, Haryana, India

Bengaluru, Karnataka, India

• Enabled digital strategy overhaul for premier US health payer, enhancing experience for 4M+ members
• Examined client's AS-IS strategy; Identified gaps by analysing 50+ interviews & market scan of 10 competitors
• Benchmarked PMPY digital spends of 6 payers to develop business case for increased investments
• Created pilot Power-BI accelerator to track ~4M enrollments of 100+ health payers in California
• Co-authored asset for transformation of Medicare Advantage (Part-C) enrollment operations

Bengaluru, Karnataka, India

• Restructured L&D content to improve seller engagement by liaising with 10+ PMs and analysing 4K+ articles
• Blueprinted wireframes of revamped Learning Portal dashboard for new and matured sellers on Flipkart

Hyderabad, Telangana, India

• Functionally implemented Appointments/Telehealth, which was a first time implementation in IEES applications
• Functionally implemented multiple complex change requests including IVR and Salesforce Marketing Cloud
• Took responsibilities of a TL by leading a team of Analysts and Consultants and generating daily reports
• Received 1 Applause and 1 Spot Award of monetary value Rs. 10000 and Rs. 5000 respectively
• Received 1 Spot Award for mentoring 18 new hires and being one of the best buddies in Hyderabad

Hyderabad Area, India

• Implemented Web-Based application for a US Government State project that catered to 45 Lakh people
• Technically and functionally consulted client on various domains such as healthcare, insurance and medicaid
• Led a team of Associate Analysts and mentored them to attain daily tasks and their professional goals
• Owned various Federal Interfaces and portals used by the client by being a Subject Matter Expert (SME)
• Awarded with the highest performance appraisal for 3 consecutive years by the national leadership team
• Received 3 spot and 1 applause award of monetary value Rs. 5000 each and Rs. 10000 respectively

Hyderabad Area, India

• Assisted in the end-to-end quality assurance of web and mobile applications owned by US Government
• Performed functional and UI testing of 300+ components and screens of multiple government portals
• Performed various types of testing on the system such as smoke, sanity, regression, and performance testing
• Created testing plans and wrote end-to-end test cases for testing various components of the system
• Suggested several automation scenarios that reduced the testing efforts by 20 hours/week
• Received 1 Spot Award of monetary value Rs. 5000 during my internship tenure

Pgdm, Information Management, Organizational Behavior, Strategy, 3.08/4 Cgpa

Activities and Societies: Student Body Unit (SBU), ADMAP | SPeak - SPJIMR’s Public Speaking Club | B-Major - SPJIMR’s Music Club |.

Global Fast Track (Gft), Business Administration And Management, 4.0/4.0

Bachelor Of Technology, Computer Science, 91.8% (9.18/10 Cgpa)

Activities and Societies: Rank Holder | Subject Topper | Placement Representative | Luminaire - Tech Fest | Dramatic Society |• Top 4% in.

Intermediate, Mathematics And Computer Science (Cbse), 90.0%

Activities and Societies: Master of Ceremonies• Cleared NDA examination and appeared for the AFSB process • Secured State Rank 8 in.

Matriculation, Mathematics And Science (Cbse), 95.0% (10/10 Cgpa)

Activities and Societies: School Topper | House - Vice Captain | Class Monitor | Arya Veer Dal• School topper; Secured the highest CGPA •.