Utkarsh Goyal Email & Phone Number

Bengaluru, Karnataka, India

I worked on key initiatives focusing on both operational efficiency and product development, contributing to optimized processes and a better customer experience.Cluster Inventory(Product): I managed the Cluster Inventory product, specifically focusing on inventory management across hubs for the tail and torso SKUs. I streamlined operations by addressing ground-level issues and enhancing the accuracy and efficiency of inventory processes.Zendynamix Integration: Led the integration of Licious with the Zendynamix platform to optimize mid-mile logistics tracking, ensure temperature compliance, and drive cost efficiency.Hard Geofencing Implementation: Verified over 450,000 addresses as part of the project, creating protocols that prevent unauthorized order overrides by Delivery Executives, thereby improving operational compliance and enhancing customer satisfaction.DE Ambassador & Training Programs: Spearheaded delivery experience improvement initiatives, including DE as an Ambassador and DE Training, improving delivery performance and overall customer ratings.

Hyderabad, Telangana, India

I founded Makeshit.in, a brand focused on empowering small businesses and startups by offering tailored content creation and social media strategy services. One notable collaboration was with Coffee Bae, where we revamped their entire packaging and developed engaging content for their social media, contributing to their growth and enhancing their online presence. I successfully collaborated with three brands through effective partnerships, helping them achieve their growth objectives.

Ahmedabad, Gujarat, India

Delhi, India

During my internship at the Aashman Foundation, an NGO dedicated to social causes, I had the opportunity to work as a graphic designer. I created engaging visual content for various campaigns and events, contributing to the organization's outreach and impact. My dedication and creativity were recognized with a Letter of Recommendation (LOR)