• Executing Business Development in SEA countries; imparting service training to the Dealers and Distributors• Dealing with B2B and Channel Sales within the designation region• Implementing marketing strategies to enhance brand recognition; analysing & setting service targets for the company, designing process & policies for services to be offered.• Handling SE- Asia Branch Office operations in Thailand.• Planning and attending International Exhibitions; providing pre-sales technical assistance and product education while liaising with other members of the Sales Team and Technical Experts• Coordinating with Internal Departments and Field Sales Engineers to win strategic turnkey projects by exercising cross-sale marketing strategies.• Providing sales support to the existing clients and identifying new prospects; delivering technical service support to the customers• Networking with financially strong & reliable distribution partners resulting in deeper market penetration as well as improved business share.• Supporting product managers in devising product and market strategies, gauging market potential, identifying potential customer lists and generating product specifications• Communicating product feedback for effectuating the modifications in products and improving the entire product performance• Ensuring speedy resolution of queries & grievances, maintaining excellent relations with clients to generate avenues for additional business.

- New business development in the designated region - Providing technical service support to the existing and new channel sales partner- Attending international trade exhibitions for marketing and brand awareness.- Organizing sales training for all the channel sales partner .- Organizing service trainings for the products within our sales partners. - Handling customer complaints for technical and quality issues. - Documenting and communicating all the customer feedback with the product developments team.

-Technical service support for the products- Organizing service training and preparing documents for the existing channel sales partner.- Technical sales training for the newly appointed channel sales partners.- Resolving technical complaints and providing insightful feedback to the product development team- Providing customer feedback and technical resolution summary to the quality department for improvement in processed. - Field report for the new product development .

a. Technical Service support to export customers through email and Skype or by visit.b. CAPA analysis and co-ordination with design, production, QAD and purchase for improvement. c. Testing and Validation of product before market launch.d. Research & Development validations tests for products and its analysis.e. Calibration and testing of balances.f. Handling different Product Certification processes required for the product like GHOST-R, OIML.g. Documentation of CCR and CAPA related to the product and root cause analysis of field problems.h. Training to overseas customers and respective branch personnel.i. Preparing technical manuals to support customers.j. Final Quality Inspection of export shipment.k. Quality checking of inward raw material.

Incoming Inspections of the raw materialsIn-process Inspection of the productPreparation of Daily QA Report5S implementation