Solution consulting, proposal & design.Business requirement gathering, stakeholder engagement & management.Platform strategy, roapmap & new initiatives planning.

Consulting, proposal & design.Develope team & project roadmaps.Requirement gathering, Proof of Concepts, Solution selling

Accountable for delivery of multiple end to end ServiceNow implementations and support for customers with medium to high complexity. USD 40 mil + Revenue portfolio with 100+ CustomersRFP / RFI preparation, response, and reviews; preparation of SOWsClient presentations and demosResourcing and managing the portfolioResource training, grooming, hand holding, and mentoring

Support multiple engagements for RFP response & client demos.Leading teams of 15+ members for different development and support projects on Service Now & Splunk.Implementation, design, development, documentation & post-production support using Agile.

Responsibilities involved architecting and designing implementations on Micro Focus & Splunk products.As part of the pre sales team, was responsible to provide hybrid cloud solutions during a RFP/RFI led response cycle & preparing proof of concept for the proposed solutions. Liaison with Business Analysts and Delivery Team for new complex requirements.Leading technical teams of 10+ members for deployment, administration & support of Splunk for infrastructure monitoring & analytics in various engagements.Skills - Splunk Solutioning, Presales , ITOM Discovery

Consultant and Subject matter expert for MicroFocus toolsInvolved in the project's implementation phase and responsible for the requirement study, design and implementation/sign-off for MicroFocus tools.Handling Presales, Solution Architecture and Implementation of MicroFocus suite of toolsSkills - MicroFocus , Presales , Solutioning

Deploying monitoring solutions and provide end to end integrations to maximize efficiency, lower the time to recovery and achieve business KPI's defined by the customer.•Weekly customer interactions/meetings and presentations on project updates.•Conducting training and KT (Knowledge Transfer) for the support/handover team•Sign-off and technical documentation for central knowledge database.Area of Expertise include:HPE / MicroFocus Operations Manger (OpsBridge)HPE / MicroFocus Operations Manager (HPOM/openview)HPE / MicroFocus SiteScopeVuGenHPE / MicroFocus Network Node Manager (NNMi)HPE / MicroFocusBusiness Service Management (BSM/ BPM)HPE / MicroFocus Universal Discovery (uCMDB)HPE / MicroFocus Tools-Integrations