I am a highly skilled and versatile Service Engineer with extensive experience in elemental analysis, customer support, and technical maintenance across a range of industries. With a proven ability to deliver precise analytical solutions and a strong focus on customer satisfaction, I bring a unique combination of technical expertise and practical problem-solving to ensure operational success for my clients.Currently, at LECO, I specialize in elemental determination through advanced techniques like combustion and fusion, supporting energy companies with the precision measurements they need for compliance and quality control. My work involves analyzing materials for moisture, ash, volatile content, and calorific value, ensuring clients meet their regulatory and production goals. I also excel in providing preventative maintenance, breakdown repairs, and customer training on LECO's state-of-the-art instrumentation.Before LECO, I worked with Swisslog Healthcare, where I maintained and repaired healthcare material handling systems. I gained valuable experience in troubleshooting electrical, mechanical, and pneumatic systems, ensuring the smooth operation of critical infrastructure. My role involved balancing preventive maintenance, emergency service calls, and customer support, further honing my time management and client communication skills.Earlier in my career, I gained practical exposure as a Support Services Engineer at Modtech Machines, where I worked directly with customers on technical support, troubleshooting, and modifications to electrical panels and machine programming. I have also developed strong teamwork and leadership skills during my time as a Food Service Supervisor at McDonald's, managing teams and ensuring a high-quality customer experience.These diverse experiences—ranging from technical field service roles to customer-facing leadership—have shaped me into a well-rounded professional capable of tackling complex challenges and delivering high-impact results. My proficiency in tools such as SAP, Microsoft Excel, and various industry-specific systems further enhances my ability to document, manage, and optimize service delivery.I am passionate about staying up to date with emerging trends and technologies in elemental analysis and field service engineering, always seeking opportunities to expand my knowledge and skills.