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As a VP, I worked with Practice Directors and other senior management to facilitate growth, meet new business financial targets, and ensure high bid performance standards. I am seasoned leader and proven manager with significant experience in growing a small business with expertise in strategic planning, marketing, business development, budgeting, and resource management.Role and Responsibilities:1)Strategic Planning and Marketing*Plan, oversee and operationalize achievement of AF through capture of select opportunities in key markets.*Develop plan and budget with Practice Directors to meet program and financial targets.*Facilitate understanding of program and financial risks in developing new business*Facilitate AF brand recognition. Initiate, facilitate, manage and build new client and partner relationships.2)Business Development and Revenue Generation*Track, identify, develop and pursue opportunity in keeping with AF areas of emphasis with new and current clients.*Lead and support negotiations with clients, partners, and consultants.*Ensure system to track upcoming RFPs, maintaining corporate new business tracker*Manage the bid/no-bid process*Serve as advisor on all bids on strategy, teaming, recruitment, writing, and pricing*Manage strategic bids including IDIQs/IQCs, and full and open bids, and lead at times, corresponding proposal teams*Ensure compliance with proposal requirements3)Resource Planning and Management*Lead, promote and provide quality control oversight in all business development functions and operations*Consistently assess workload, matching existing personnel resource needs to business development demand, and recommend need for new staff or surge capacity*Works in partnership with with HR / Recruitment to ensure winning proposal recruitment*Train, coach, and mentor in strategic planning, marketing, and business development functions

Responsible for Strategic Partnerships & Alliances in Europe. Defining the global partnership & alliances strategy, driving the development and scaling of strategic partner alliances to accelerate revenue growth across our core portfolio of solutions & services offered by Autofacets.Showcasing wide range of skills that include defining, initiating, implementing and managing a broad range of strategic as well as revenue generating initiatives between Autofacets and its partners.Formulating & defining a systematic approach to establish deep relationships with strategic partners including understanding their strategy, key decision-makers, organizational structure, technology solutions, roadmaps and go-to-market focus.Maintain a strategic business plan for each key partner that provides insight in revenue target and working cross-functionally with Autofacets Product, Sales, and Marketing teams to align on overall partnership strategy and roadmap. Identifying and closing joint sales opportunities, generating revenue for both companiesDevelop and deliver sales and marketing programs jointly developed with the partner. Negotiation, Closing and Contract reviews for new business.

As VP within the advisory practice, I was responsible for leading the strategic direction of business area. Ensuring achievement of corporate objectives.Engage with clients in strategic discussions to provide best in class technical guidance/ consultation to maximize client’s long term business objective. As a leader foster a culture of learning across globally and culturally inclusive teams. Mentor & coach, while providing constructive feedback & anticipating future talent gap needs. Engage with client business stakeholders to understand the short & long term business implications (people, process, systems, change) of proposed solution. As a part of advisory service practice make it easier for my clients to beat their competition and find new market opportunities leveraging Silicon IT Hub’s services and product development experience. Establish & build strong customer relationship that allow for open communication and trust. Travel as dictated by business needs. Build business success stories & Case StudyIdentify areas within Silicon IT Hub management where process improvements will streamline functional areas and improve the customer experience to make it easier to do business within the eyes of the customers.Work closely with Sales & Finance on issues regarding renewals, credit status & account receivables and collections.Providing direction in the areas of technology and product development to facilitate and enable growth and business agility.Co-ordinate with Marketing team/campaign managers to help them understand the business objective and focus. Participate in governance calls with clients and ensure timely resolution of key escalations/ addressing concerns related to performance/timelines/ quality of service delivered by working with the delivery team to put in place mitigation plans for existing engagement. Participate in monthly contract reviews quarterly reviews with clients to discuss current engagements as well as strategic priorities

As Vice President during the organization's executive meetings or board meetings, I was responsible for reporting the goals and accomplishments of respective business areas. I oversee the job performance of department directors and upper management within the company. As a VP, I used to be more accessible when it comes to developing employer-employee relationships. To determine the organization's success in terms of profitability and corporate citizenship. Executive-level responsibilities such as developing corporate policy, communicating their expectations and the organization's mission to colleagues and department directors.

In my experience, on large projects where part of the work is outsourced to a third-party vendor, I was the person from the vendor organisation responsible for managing the relationship with the client and monitoring services delivery throughout the project. My focus was on the management of the contractual relationship between client and vendor rather than the management of the project itself.Main responsibilities include:Managing the relationship with the client throughout the project duration and acting as the main point of contact between client and vendor organization.Ensuring the services delivered by the vendor are conform to what has been contractually agreed between client and vendor and monitoring the delivery of said services against agreed schedule, quality, scope and budget.Managing vendor resource planning and addressing resources performance issues.Managing the financial aspects of the contract (billing for services, following-up on payments etc.)Acting as the escalation point when issues arise with vendor's resources / services and managing any dispute or conflict.Reporting internally within vendor organisation on project performance (services delivery, progress, economics, etc.).A couple of additional notes (based on my experience):As EM was often not the person who got the deal (this is typically done by Business Development managers): I was concerned with the execution of the contract and although is ideally involved in the pre-sales stage, doesn't necessarily drive it.However was often expected once the project has started to identify further business opportunities for services to the client.I tend to get involved in a mediating capacity when problems arise and manage the contractual aspects of the services, not the actual day-to-day delivery.

• Mapping the business requirements.• Handling customization, testing, data training, support, generation of new change request by proactive process improvement• Good at arriving towards technical deliverables like design specifications, effective coding practices, using reusable coding patterns within the teams• Holding review meetings to monitor progress of the project as per schedule / budgets, and ensuring timely completion and delivery of project to the client; extending production support for applications• Managing portfolio of projects cost budgeting, planning and execution of programs• Assisting the team in resolving business issues, coordinating with various stakeholders and ensuring timely closure of open action items• Sharing weekly status report with project stakeholders along with managing Project Mangers / Senior Project Managers• Keeping activities focused on the business change objectives by providing a framework for senior management to direct and manage the change process• Coordinating and controlling the complex range of activities by clearly defining roles and responsibilities for managing the project portfolio and realizing the benefits delivered by the program• Liaising with top management to conceptualize business plans

Agile Technosys is a software development and services company providing premium services to its clientele across the globe. Agile Technosys is and has been providing software development, web development, web design, custom application development, product development, Rich internet applications and design / multimedia services. With an excellent blend of solid business domain understanding, technical expertise multiplied by deep knowledge of latest industry trends and technical innovations - Agile provides a quality driven approach towards software development and provides end-to-end customized solutions catering to the requirements

Key Responsibilities at British Telecom:1. Respond to customer inquiries and provide technical assistance via phone, email, or chat.2. Troubleshoot customer issues related to BT products and services, including broadband, landline, and TV.3. Diagnose and resolve technical problems using remote access tools or by guiding customers through troubleshooting steps.4. Escalate complex issues to higher-level technical support teams, as necessary.5. Keep accurate records of customer interactions and the steps taken to resolve their issues.6. Stay up-to-date on BT products, services, and technical developments to ensure accurate and timely support.7. Work closely with other customer service teams to provide a seamless customer experience.8. Adhere to BT's customer service policies and procedures, including data privacy and security.9. Provide feedback to management on customer issues and ways to improve support services.

My KRA was to ensure all the work is done as per the company policy and guidelines. Quality Control and Audit.