Utpol Kumar Ray Email & Phone Number

Dhaka, Bd

Walton Corporate Office, Bashundhara R/A

• Prepare and develop inquiry & verification related forms.• Verify policy implication at the field level regarding cross territory sale, exclusive benefits' conditions and credit limit determination observation of the distributor/dealer.• Analyze customer ledger and observe sales report.• Conduct survey to understand consumer behavior and identify trends and opportunities.• Analyze market size and collect market share data to prepare analysis report.• Review and recommendation for sales policies aligned with business trend.• Prepare and take feedback on draft report from supervisor and finalize report according to information and feedback.• Plan course of action to recover owed money• Locate and contact debtors• Identify gaps in the system and recommend solutions• Presenting report to concern authority and take the final approval from Management Committee.

Walton Corporate Office, Bashundhara R/A.

• Data analysis and find out the development opportunity.• To prepare the Monthly KPI report.• Analysis the KPI parameter and segregation according to the achieved mark.• Taking required initiative for developing the KPI of lower grade executive.• Conducting Training programs for newly joining employees.• Ensure backup Support• Supervise the Special Support team.• Ensure all types of Logistics support of customer care executive.• Field visit and Make an alignment among customer care executives and other sections of Service points. • Regular assessment of the customer care executive.

Rangpur

Novoair,US Bangla,Regent Airways and Bangladesh Biman air ticket service related information to customers support and sales . And IT support all office management.