I am an Implementation Manager with over nine years of experience. I am well versed in SDLC, coordinating large-scale agile projects, providing enterprise support solutions, implementing SaaS products, and identifying business opportunities. I have experience in generating strategies to improve existing processes while forging valuable relationships with the stakeholders to achieve on-time project completion. I am proficient in documenting complex business requirements, building statements of work and conducting training sessions. I have a bachelor’s degree in engineering and a Master’s degree in Business Administration.