Utsav Parashar Email & Phone Number

Ranchi, Jh, In

As Secretary - East Zone, Utsav looks after chapters based out of Eastern India. Currently, there are 9 chapters in the East - Kolkata, Ranchi, Jamshedpur, Dhanbad, Raipur, Bhubaneshwar, Siliguri, Rourkela and Patna. Friends of Tribals Society (FTS) was established on January 15, 1989. It is registered as a Society under West Bengal Registration of Societies Act, 1961. Its registration number is S/62039 dated 06.06.1989. FTS is a non-profit organisation having its headquarters at… Show more As Secretary - East Zone, Utsav looks after chapters based out of Eastern India. Currently, there are 9 chapters in the East - Kolkata, Ranchi, Jamshedpur, Dhanbad, Raipur, Bhubaneshwar, Siliguri, Rourkela and Patna. Friends of Tribals Society (FTS) was established on January 15, 1989. It is registered as a Society under West Bengal Registration of Societies Act, 1961. Its registration number is S/62039 dated 06.06.1989. FTS is a non-profit organisation having its headquarters at Kolkata and it is having 37 Chapters in 25 states. The Organisation is dedicated to the upliftment of tribals. FTS runs One Teacher School (OTS) or Ekal Vidyalaya, which imparts non- formal primary education to children between 4 and 10 years of age. An OTS typically comprises 25 – 30 children of classes I to III. The duration of the classes is three hours. An Ekal Vidyalaya imparts five-fold education; primary education, health care education, development education, awareness education and sanskar education. As on 1st May, 2024, FTS was running 92175 Ekal Vidyalaya supporting basic education of 2639821 students. Show less

Ranchi, Jharkhand, India

Ranchi Area, India

Ranchi Area, India

In his current role as Director, Utsav is looking after all aspects of the organization. Broadly, He is responsible for Customer Satisfaction (turning customers into promoters), business development and Boosting Sales, diversifying the product/service range for the organization, and increasing the revenue by balancing profits and cost.

Ranchi Area, India

Ranchi Area, India

Utsav tracks the performance of the Chapter in terms of the business passed between the members. Utsav is involved in setting goals and monitoring the progress towards achieving those goals.Utsav is also the chairman of the Membership Committee, which is charged with the following important tasks:• Dealing with New Member Applications including following up on client references, • Dealing with any conflicts of interest which may arise within the chapter, • Administering… Show more Utsav tracks the performance of the Chapter in terms of the business passed between the members. Utsav is involved in setting goals and monitoring the progress towards achieving those goals.Utsav is also the chairman of the Membership Committee, which is charged with the following important tasks:• Dealing with New Member Applications including following up on client references, • Dealing with any conflicts of interest which may arise within the chapter, • Administering the policies and procedures of BNI within the chapter, • And most importantly….planning for the future growth of the chapter. Show less

Hyderabad Area, India

During his stint in Thomson Reuters, Utsav managed the Accounts receivables/Collections (Business to Business) process for the Legal and Tax & Accounting businesses of Thomson Reuters.His area of control included managing this business for customers in United States and Australia & New Zealand from the Global Service Center for Finance Operations based out of Hyderabad. The portfolio size that he was handling was approximately US$ 240 Million per month. Below is a brief summary of goals… Show more During his stint in Thomson Reuters, Utsav managed the Accounts receivables/Collections (Business to Business) process for the Legal and Tax & Accounting businesses of Thomson Reuters.His area of control included managing this business for customers in United States and Australia & New Zealand from the Global Service Center for Finance Operations based out of Hyderabad. The portfolio size that he was handling was approximately US$ 240 Million per month. Below is a brief summary of goals assigned to him:o Customer First – Customer satisfaction has to be the top most priorityo Managing 2 Teams in different Time zones that support US and ANZ – Overall Span of 17 FTE and 2 Leads reporting directlyo Driving Operational Excellence across the Finance Functiono Free Cash Flow for the businesso Managing and working towards reducing the DSO for the organizationo Strategy Creation and Implementationo Reporting – Performance Reports and Dashboardso Best Practice Sharing across Sites globallyo Leading Employee Engagement Initiativeso Driving Process Improvementso Business Performance Reviewso Performance Assessment Framework for Employeeso Mid-Year and End Year Appraisalso Budgeting - Compensation & Benefit Show less

Hyderabad Area, India

In the Black belt role Utsav was supporting GE Retail Consumer Finance business, primarily involved in Collections, Skip tracing and backend transaction processing operations. He was responsible to mentor Lean & Six Sigma projects and take them to closure and drive VOC(voice of customer) initiatives (Net promoter score) and process improvement through the Lean & Six Sigma tools. Key responsibilities have been listed belowo Mentoring Green Belt projectso Mentoring Lean Projects for… Show more In the Black belt role Utsav was supporting GE Retail Consumer Finance business, primarily involved in Collections, Skip tracing and backend transaction processing operations. He was responsible to mentor Lean & Six Sigma projects and take them to closure and drive VOC(voice of customer) initiatives (Net promoter score) and process improvement through the Lean & Six Sigma tools. Key responsibilities have been listed belowo Mentoring Green Belt projectso Mentoring Lean Projects for continuous improvement o Lean Training for all Employeeso Expertise in application of Six Sigma Tools, Process Improvements & Process Automationo Drive VOC improvement activities and continuously look for NPS(Net Promoter Score – Measure of Client Satisfaction) improvement opportunities Show less

Hyderabad Area, India

Assistant Manager – 2.5 years in Operations Management in the role of Portfolio Control Manager (PCM)In the PCM role, Utsav was responsible to drive performance and manage careers. His passion for both helped him deliver on his goals and exceed the expectations of his supervisors and the Leadership team. He was amongst the Top 20 of the employees consistently. Key responsibilities have been listed below: People: o Managing Attrition percentage for the team… Show more Assistant Manager – 2.5 years in Operations Management in the role of Portfolio Control Manager (PCM)In the PCM role, Utsav was responsible to drive performance and manage careers. His passion for both helped him deliver on his goals and exceed the expectations of his supervisors and the Leadership team. He was amongst the Top 20 of the employees consistently. Key responsibilities have been listed below: People: o Managing Attrition percentage for the team assignedo Training Need Identification for Subordinateso Yearly Appraisals and Growth Path for Subordinateso Handled a Span of 30-35 Employees including 2 Management Traineeso Rigorous and effective Coaching and Feedback Performance:o Compliance Managemento Strategy & Workforce management for the siteo Robust reporting to track end to end metricso Deliver on Operational Excellence Framework.o Employee Communication and performance updateso Training, Coaching and grooming new Front line managers Initiatives:o Reporting – Creating and ensuring consistency in publishing Reports & Dashboardso Business Continuity Planningo Contest and Incentive Planning basis the Budget for the entire siteo Best Practice Sharing across global officeso Attrition Deep Dive for the processo Leading the Employee Engagement Initiativeso Employee Focus Groupso Driving Process Improvementso Performance Assessment Framework for Employees and Managerso Leading the Customer Dashboard Calls Show less

Hyderabad Area, India

During his 2 years in the Learning & Development role as a Universal Coach, Utsav was responsible for Process and Voice & Accent Training for a group of Cross trained associates in the Collections business. He was expected to deliver on Classroom training for the New Hires as well as fulfill on the training need of the employees assigned to him in operations.He was assigned a span of 90 associates for coaching & mentoring to ensure high level of customer satisfaction. Key responsibilities have… Show more During his 2 years in the Learning & Development role as a Universal Coach, Utsav was responsible for Process and Voice & Accent Training for a group of Cross trained associates in the Collections business. He was expected to deliver on Classroom training for the New Hires as well as fulfill on the training need of the employees assigned to him in operations.He was assigned a span of 90 associates for coaching & mentoring to ensure high level of customer satisfaction. Key responsibilities have been listed below:o Compliance & Procedural adherence check for the businesso Spearheading training, learning and development process for 90 employeeso ECVOC ( End customer voice of Customer) Improvemento New Hire Training – Voice and Processo Soft Skill Trainingo Train the Trainer Certificationso Training Need Identificationo Coaching – Call Listening & Feedbacko Feedback – Specific and Action Plan follow-upo Content and Module Developmento Competency Mappingo Designing and publishing Training Calendaro Designing Performance Improvement Plano Knowledge Transfer – Transition Trainingo Best Practice Sharingo Supporting the Hiring function to hire the right people for Customer Facing teams Show less

Hyderabad Area, India

Even before Utsav graduated from ICFAI, he started his career as an Associate in the with GE, a name that he had always been passionate about. He was initially working in Private label credit cards division of GE Consumer finance Segment. He was always amongst the top performers in that role, which helped him take up the role of a mentor and the next role in less than a year’s time and as soon as he graduated, he was realy to take up bigger roles. His passion for performance and customer… Show more Even before Utsav graduated from ICFAI, he started his career as an Associate in the with GE, a name that he had always been passionate about. He was initially working in Private label credit cards division of GE Consumer finance Segment. He was always amongst the top performers in that role, which helped him take up the role of a mentor and the next role in less than a year’s time and as soon as he graduated, he was realy to take up bigger roles. His passion for performance and customer satisfaction worked as catalysts and helped him get the opportunities to grow within the organization. Show less

B.B.M(Marketing & Hr), Marketing(Major) And Human Resources(Minor)

Schooling - 12Th, Commerce

School - 10Th, Icse