Terri Sharp Email & Phone Number

Austin, Tx, Us

Arlington, Tx, Us

Cupertino, California, Us

Sr. UNIX Systems Administrator / EngineerJanuary 2011 – April 2014Apple Inc., Cupertino, CaliforniaCurrent Technical Focus: Operational support of multiple data centers worldwide with knowledge of many hardware platforms and operating systems and technologies.● HP (DL), Quanta, ZT Systems, SUN (T and X series), Exadata systems, Operating Systems include Linux (RHEL) 5.5, 6.1 & 6.3● Systems provisioning with kickstart and administration with Puppet. ● Nagios monitoring scripts and implementation● Splunk logging and reporting administration● Firmware administration, OS patches, bug troubleshooting and reporting● Manual and automated raid layout and disk manipulation ● PCI SOX Audit Lead and Security Administration and Remediation● New Data Center turn up in North Carolina, installed hardware, ran cables and configured systems according to specs. ● Instrumental in the build of Face Time and Game Center applications● Disaster Recovery - multiple data centers.● Technical Documentation Professional, with ISO and ITIL experienceCurrent Leadership Focus: Supervising a team of UNIX Engineers during all shifts (24 x 7) who are responsible for maintaining consistent uptime of all data center systems and components. Ensuring training guidelines are met and effective communication and reporting duties are followed.● Influential in all personnel aspects ● Hiring, Training, supervising and collaborating with a team of UNIX Systems Administrators on and off shore ● Conducting performance reviews● Interfacing with management on technical stats and capacity demands of the environment● Spreadsheets (budgets, systems & personnel resources)● Project planning, requirements gathering and forecasting● Influential in purchases of Software and Hardware

Charlotte, Nc, Us

Duties at BB&T consist of leading the UNIX Engineering team on SUN / Solaris and Veritas technologies to support the many needs of the bank. Supporting several hundred servers ranging from HP Red Hat Linux servers and RHEL virtual machines and SUN Solaris Sunfire, M, T and X class servers to AIX P Series servers. Extensive experience with Solaris and Sun technologies. (Solaris 8 9 and 10) Including containers / zones and volume management. Production support of all servers while building and designing systems for internal infrastructure purposes. Specialist in systems security on SUN servers utilizing the Solaris Security Toolkit, and experienced with DMZ system design and implementation. Server side NAS, SAN and direct attached storage experience, including mpxio, power path and hdlmAssisted in a data center move of the DR site.Lead the server storage migration from EMC (powerpath) to a Hitachi storage solution. Implemented the scheduling service ControlM into a DMZ environment. Knowledge of FileNet application and database technology.Reduced bottle neck by implementing additional storage devices in the environment. Upgraded a multi-billion dollar application server from Solaris 9 to Solaris 10 using live upgrade, trained and directed operations personnel to duplicate the live upgrade process in the test and development environments. Building high end and complicated highly available UNIX systems and implement them, document the systems design, then guide and train highly qualified operations professionals to support systems. Maintaining tight budgets, extensive reporting and communication with high level executive leadership on a daily basis.Currently working with Best1, ControlM, Tivoli, Jumpstart, kickstart, NIM, as well as satellite servers for RedHat patching. Opsware, Powerpath, HDLM, Veritas, SVM, lvm, lpars, HP Openview, Filenet, Oracle, Sybase, db2, Progress, Kshell, ZFS, Zsh, zpools -just a few technologies used.

Basking Ridge, Nj, Us

Engineering and support of VZW Network Services UNIX systems.

Basking Ridge, Nj, Us

Responsible for over 1400 mid-range UNIX systems along with a team of four Unix Administrators. Provided operations level, quality customer service to VZW internal customers by maintaining their servers with the utmost respect for their business needs. Maintained their DNS records using IP Control. Coordinated changes through change management server fixes, patches and firmware. Available to application teams 24 x 7, as on-call for one full week once a month, ready to react within minutes. Self motivated team leader, as I work with my project management team to carry out business driven products. Traveled to remote data center and switch locations where I install new systems, decommission old systems, and provide general support for user SUN UNIX workstations that otherwise have no UNIX support. Worked daily with Remedy, the ticketing system this tracks and coordinates my work load. I use an automated hardware inventory system, XNG. Responsible for all VZW, South Region's backup infrastructure utilizing Veritas Net Backup with ADIC and Spectra Logic tape libraries with off site tape storage to Iron Mountain where I access Secure Sync to send and recall tapes. Mid-range SUN servers are built with Cisco asynchronous consoles, all versions of Solaris and Veritas 4.1 Foundation Suite and HA using VCS. Experience with Red Hat Linux, limited HPUX and some AIX as well. For system storage needs have experience with HDS, Hitachi, HP, McData, Brocade switches as well as smaller direct attached storage devices such as the EMC, Data Domain , SUN 3500's, 3510's, 5200's, A and D 1000's. System monitoring is Patrol based, paired with "in house" scripts for SMS alerting and Remedy ticket generation. Supported many application servers, some of which include; Calea, Prospect, Radcom, Call Mapper, Geoplan, NetGeographics, E-health, Fusion Works-Voice, VSM, Remedy, DNS and XNG.

Technical Team Lead for the development, test and production environments for over 600 UNIX systems nationwide. Consisting of SGI, and Sun/Solaris running the latest software, firmware and kernel patches. As Team Lead I was also responsible for system and network security, asset and resource management. Lead the technical teams on several projects from design, to development, implementing and enforcing Quality Assurance, writing test scripts then on to supporting in production environments. Lead Projects in for all team members and communicated all status to upper level management, met goals, timelines and successful implementation.Administered the UNIX servers, all mid-range from the Enterprise 6500, to the 6800 SunFire line with both Solstice Disk Suite and Veritas Volume manager. Responsible for various storage solutions, including the NetApp 800 line Filers and Sun 3510, A & D 1000. Responsible for supporting the storage with the firmware upgrades to disk replacement as well as storage assignment and filesystem maintenance. Ran the capacity planning tools BMC Perform Predict. Installed Web Logic and configured it, and continued to support the server for the application team upon handoff. Identified as a Lead Technical Advisor on my last project for Verizon Online which was the Fiber to the Premise project, now known as FIOS. Assisted my upper level management by presenting new ideas, with my experience in presentation. Promoted to Manager of UNIX System Administration team and managed a team of UNIX Administrators.

Whitehouse Station, Us

Basking Ridge, Nj, Us

Armonk, New York, Ny, Us

·While at IBM my duties varied, from AIX Help Desk to Test Engineer for the AS/400 and RS/6000 configurations. Promoted to the Business Systems Processes Manager, while in this capacity my duties consisted of writing and editing technical articles for two of IBM's publications, AIXtra and Personal Systems Magazine. These magazines were later published on the web and I received several awards for my assistance in the web design and editing.Database administrator of the subscriptions databases. Managed the Technical Coordinator Program, which consisted of creating accounts and passwords on the OS2 BBS, interfacing with various technical customers and vendors as well. Lead the ISO 9000 implementation team for multiple departments which was a huge success for the company.

Education record

General High School Diploma, Military Computer And Networking

Computer Science

Education record

Education record

Education record

Computer Science

Education record

Strategic Management & Business Law