Uttam Rathod Email & Phone Number

Fremont, Ca, Us

San Francisco, Ca, Us

Responsible for Technology, Product and Data strategy, architecture, execution, and delivery of large-scale mission-critical programs for Capital Markets, Consumer and Commercial Lending. Directly supervise architecture, design, development, testing, integration, implementation, process improvements, systems, end user support. Key initiatives delivered:* Innovate, evaluate, and industrialize Business and Technology processes, SDLC and mature operations.* Build and drive a global team of 42 members focused on enterprise apps and micro services* Develop a highly scalable, real-time, money movement, Capital Call transaction processing system to support millions of transactions, reduce audit findings by 20%, increase operational efficiency by 40%.* Evaluate, onboard and implement Salesforce CRM and nCino loan origination system to transform digital onboarding, increase loan volume by 25% YoY, build 18 integrations to improve operating efficiency from online lead to loan booking by 35%, improve net promoter score by 12% leveraging high tech with high touch for 385 users.* Onboard and implement Instabase for AI/ ML and OCR capabilities to save 10,000 man hours/ year for document processing and loan package validation.* Led Cloud migration for Lending Technology to Strategize and migrate 12 enterprise apps, 30+containerized micro services to AWS, improved system uptime to 99.9999% for mission critical platforms. Enabled on-demand scaling to handle 6x quarter end volume spike without any downtime. Lead Snowflake migration to improve data availability to 99.99%, reducing ETL needs by 40%* Led Fiserv TotalPlus to FIS IBS CORE banking system migration for Eagle Lending apps leveraging canonical API patterns, data migration, leverage TDS, participate in all mock and Day 0 conversion. Lead QA Automation across 50+ apps, 150+ micro services with cross functional teams. Ensure Capital Calls app readiness for real time money movement transactions on Day 1 of conversion.

San Francisco, Ca, Us

Chicago, Illinois, Us

Responsible for Technology solutions, strategy, architecture, SDLC, integration, implementation, execution and delivery of key initiatives for Marketing, Payment Solutions and Banking Operations:Use Robotic Process Automation (RPA) to deliver Desktop Unification and Automation within Business and Technology Operations. Evangelize and establish an Enterprise RPA program to bring efficiencies in front and back office operations* Onboard RPA and Chatbots technology; create strategy, establish governance & implementation shared services model as part of the “Change the bank” initiative.* Improved AHT, ATT, FCR for 300+ Contact Center reps supporting 80,000 calls by implementing one-click automation* Implementing automated bots for data movement replacing 20 FTE in Business and Infra Ops* Thought leadership in RPA – Speaking to Industry Analysts, conduct brown bags, webinars, publish white papersLaunched Mobile Wallet (Apple Pay, Android Pay and Samsung Pay) to provide customers convenient and secure option to pay for in-store or in-app purchases and Cashback cards.Omni Channel Marketing and Sales Solutions to deepen bank relationships with its clients across digital (online, mobile) and traditional (branch, ATM, contact center, email, direct mail) channels; transform Contact (Call) Center agents to multi-skill profiles. * $8 MM program across business and IT with global teams of 100+ members in 5 countries * Delivered multi-year program with full scope, best quality, within budget, measured KPI's to increase YOY revenue over control with minimal operational risk Customer Onboarding Solutions to assist banker up and cross sell; provide consistent consultative guided dialog, improve efficiency and customer experience at branches. * KYC, KYA, bundle products using predictive analytics, streamline sales guided process* Strategic Consulting, business plan & strategy development.* Rollout electronic storage across 500+ branches, migrated 30+ MM docs

Westlake, Texas, Us

I was responsible for strategy, architecture, development, implementation and delivery of large-scale mission-critical apps for Business Process Management (BPM), People Portfolio Management (PPM) and Shared Services. Key initiatives delivered: Business Process Management (BPM) implementation using Pega (PRPC) Solution * Migrated multiple apps using SOA, PRPC to reduce cost & operational risks* Implemented for 3000+ back office users across continents for 24x7 usage and uptime of 99.9999* Improved agent efficiency by 20%, SLA by 15% across 25+ enterprise business processesImplement, integrate and institutionalize People & Portfolio Management (PPM) solution using CA Clarity to align IT program project portfolio with One Schwab initiative, * Providing insight into Schwab overall program/project portfolio, standardize PMO reports* IT resource capacity demand management, time tracking, automate IT financial chargebacks* Setup, monitor and report KPI to senior executives for vendor management

Charlotte, Nc, Us

Kansas City, Missouri, Us

Us

Bachelor Of Engineering (B.E.), Computer Science

High School, Science