Uttam Soni Email & Phone Number

Mumbai

Built practices to simplify; synergise and scale businesses sustainably.Achievements:Tata Capital achieved “Industry Leader” status in 2022 - within 9 years ( fastest in Tata Group) of starting the Business Excellence practice. Many unique practices recognised as Tata Group Best Practices in the areas of Leadership System, Customer Delight, Corporate.

Mumbai

The Customer Relationship Management group is Custodian of Customers. It involves (a) Creating Programs and building a Platform for Service Delivery across various Customer access channels delivering consistent experience to Customer; (b) Building on proper Customer Segmentations ( Retail Consumer to Corporate Clients ) and Analytics Program which finally.

Mumbai

Started the Rural Finance business in Tractor Finance. Developed the plan for foray into Financial Services product distribution along with TATA Group companies.

To set up the Cross Sell Platform at Enterprise level cutting across Retail and Corporate Businesses. This included, identifying and establishing the links between Business Strategic objectives ( Increased market share, Profitability ) and Customer Objectives ( One Stop Shop for all the needs; Consistent Customer Experience across multiple touch points ).

Conceptualized and Created Enterprise Business Group focusing on Large Corporate and 50000 Small, Medium Enterprises within Tata Teleservices Limited. Ran it successfully for over 24 months with higher ARPU's contributing to Organizational profitability. Build a successful team and scaled up business to a decent size by launching many new products and.

Mumbai Area, India

After initial conceptualisation, led Tata Indicom Enterprise Business Unit in "Industrial and Distribution Industries" to provide Telecom solutions to help organisation in Discrete Manufacturing, Distribution, FMCG, Automotive & Auto Components, Metal and Mining, Oil & Gas, Pharmaceutical Industries improve efficiency and productivity. Built a strong team.

Mumbai Area, India

Part of the founding team to start the company. Successfully established Customer Engagements with Corporate Customers for their Networking, Data Center requirements across various Industries ( Discrete Manufacturing, Automotive & Auto components, Banking Financial Services Insurance, Oil & Gas, FMCG, Travel Transportation and Hospitality ) by offering.

Mumbai Area, India

Led the IBM customer engagement in the Manufacturing and Industrial Sector ( Automotive & Auto components, Discrete Manufacturing and Engg ). This includes deep understanding of Customer Industries, Challenges faced by them, propose possible Process Re Engineering solutions with supporting applied technologies of Hardware, Networking, Application Softwares.

Ran the Rest of Maharashtra Branch from Pune. Developed a rich and Loyal Digital corporate Customer base.

Managed large accounts from Hewlett Packard side in starting, building and nurturing the relationships for mutual benefit.

Leadership Course Conducted By Harvard Business School, Strategic Leadership, Innovation , Organizational Leadership And Personal Leadership

Course Conducted By Ross Business School, Michigan, Management And Leadership

Bachelor Of Engineering, Electrical Engineering

Activities and Societies: Cultural Club, Involved in college level elections

Class Xii, School Board

Class X, Class 10Th

Class 9, English , Science

Class Xii And X, School Boards