A combination of Business Analyst and Project Manager role, leading the maintenance and enhancement of in-house project management application which is used by all the client engagement projects. Worked closely with all the BUs for continuous improvement of the application and its compliance.

- Building the BFSI vertical’s business by acquiring new clients and by growing the existing accounts. - Worked with multiple client organizations to ensure on time delivery in existing projects and opportunity identification to keep continuous pipeline of future projects.

Defined product strategy to convert a local business into a national business, improved product portfolio, identified the market segments and developed go to market strategies.Conceptualize and develop IT Products portfolio

As a consultant, drove implementation of service improvement projects by defining and implementing Service Improvement Process & its governance model, and by implementing Balanced Scorecard and process reengineering for a vertical Developed and published scorecards, dashboards, Service Level reports and senior management / executive reports on defined frequency

Led an entire vertical's transition and BAU service delivery for a large scale multimillion dollar, multi-location global project for a global Pharma giant with complete delivery ownership for the verticalProject management, including but not limited to, Project Estimation & Resource Scheduling, Project tracking and monitoring, Budget ManagementCoordinated recruitment and on-boarding of resources for building multi-location team for the entire engagement

Provided process consultancy to multiple customer accounts in Automotive domainLed a team of Process consultants on one end to end CMMi Level 3 - V1.2 Implementation and and successfully got the organization appraised at CMMI Level 3. We performed gap analysis, Process Defintion, Process Implementation & helped the organization for CMMI Assesment. The entire activity was completed in less than a year and won huge appreciation from the Customer & KPIT Management.

Conceptualized, developed and marketed a B2B2C marketplace. Probably an idea ahead of its time, in this marketplace retailers could create their profile and post their product/service catalogs and buyers could search and buy the products/services from there.Products were to be shipped directly by seller to buyer.Many players who started as pure online retailers like Flipkart, Snapdeal etc have already moved into variations of this model where they are playing roles of both online retailer and marketplace.I believe in future their sustainable growth and market share will hugely depend on how they control and innovate in their logistics and last mile delivery systems.

Played various roles in multiple eCommerce application development and maintenance projects for GE and Indian clients.- Owned most critical module of an enterprise MIS & front office process automation product for a travel & hospitality major - Prepared business cases, cost benefit analysis and benefit tracking model required for approval of ideas (generated through TCS internal tool) by leadership team- End to end project management, people & stakeholder management for multi-geographical projects of one of the fortune 500 corporations