Senior Customer Support Officer (S120)
CurrentHarvestjng inter-SalesHandling automotive customers Customer support to six customers
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Uvarani S is listed as Sr. Customer & Sales Support Specialist (S120) at Murata at Murata, a with 3954 employees, based in Tamil Nadu, India. AeroLeads shows a matched LinkedIn profile for Uvarani S.
Uvarani S previously worked as Senior Customer Support Officer (S120) at Murata and Customer & Sales Support Specialist (S10C) at Murata. Uvarani S holds Master Of Business Administration - Mba, Management And Systems from University Of Madras.
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7+ years of experience Customer Sales Specialist with a demonstrated history of working in the electrical and electronic manufacturing industry. Skilled in Management Information Systems (MIS), Incoterms, Customs clearance, Microsoft Excel, Project Management.
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Chennai, Tamil Nadu, India
Harvestjng inter-SalesHandling automotive customers Customer support to six customers
Greater Chennai Area
Enabled and leading S10C – new section, liaising between Overseas leadersAttended overseas CSS meetingsCreated standard operating procedures in collaboration with overseas team to support existing Indian counterpartManaged in preparing monthly KPI reports of all sections (S110, S120, S10C & S150)Analysed each sections pain points and supported to overcome Scheduled and provided training to new recruitsSupported existing CSS pain points to provide solutions to make them work autonomously.
Greater Chennai Area
Handled Mobile EMS customers (Wistron)Recipient of Sales Increase award 2021 for achieving sales target Involved in Knowledge transfer
Greater Chennai Area
Handled automotive customers Handled global forecast Customers (Marelli groups- MMUM, MMPWT, CKM), Hella, Aptiv, ContinentalHandled Electronic Data Interchange customers Actively managed order, delivery and payment collectionCoordinated with global team on pricing
Chennai
Trained at Murata Electronics Singapore Private Limited in Yishun Industrial Area at Singapore From October 2011 To March 2012.Facilitated ten business and customer support to Continental, Hella, APTIV, Visteon, SCI, Siemens, Flex, Le champ, Avnet, TTI.Coordinated ten regional distributors, EMS, automotive & global forecast CustomersLeveraged in opening new accounts and upgrading existing service over telephone & emails.Maintained quality control/satisfaction records, constantly seeking new ways to improve customer serviceBridged businesses among manufacturers and customersTracked the overdue payments schedule from CustomersTimely managed delivery of goods to the customer as committed on time.Mentored new ten new entrants and facilitated smooth transitionsCreated customer satisfaction surveys, drastically reducing potential problems.
Gummidipoondi, Tamil Nadu, India
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Uvarani S works for Murata.
Uvarani S is listed as Sr. Customer & Sales Support Specialist (S120) at Murata at Murata.
Uvarani S is based in Tamil Nadu, India while working with Murata.
Uvarani S has worked for Murata and P.A. Footwear Private Limited.
Uvarani S's colleagues at Murata include Kota Nakao, Lin Amanda, Bruna Onda, Arun Paandiyan, and Tsuneo Watanabe.
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Uvarani S holds Master Of Business Administration - Mba, Management And Systems from University Of Madras.
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