Uwa Ibrahim Email & Phone Number

Edinburgh, Gb

Port Harcourt

Effectively lead and provide guidance for the Customer Services team including the effective delegation of work, monitoring of workload, performance management and priority management to ensure all activities meet the standard of the organizationAttend and participate in meetings of the Executive, Board, Board Committees, and internal & external committees as necessaryLead, manage and develop administrative staff, volunteers and contractors to ensure the efficient & effective operation of Corporate Services and the provision of timely & accurate informationEnhance operational decision-making process and promote the efficient use of business resourcesProviding high level administrative, strategic planning and operational support, research and advice to senior management on administrative matters such as staff management, financial planning, facility management and information servicesDevelop, implement & administer effective administrative, financial & operational policies, procedures and guidelines in consultation with the Executive TeamDevelop, review and administer all business contracts and liaise with external contractors as requiredAnalyze initiatives & resource management issues that affect the organisation and prepare associated reports, correspondence and submissionsUndertake the day-to-day operational tasks for Corporate Services. Ensure operating expenditure is within approved budget, developing and implementing administrative, financial and operational procedural statements and guidelines for use by staff in the organizationStrategically work the sales team to achieve the business objectives of the companyRepresent company at international conferences and networking events

Organize memorable and exquisite itineraries for clients,Developed loyal client base due to exceptional listening and research skills Customer liaison, sales, Administration and documentation,Flight booking and Reservation, follow up on customers,Holiday packages,Sales report preparation

Port Harcourt, Rivers, Nigeria

• Co-operate with clients to determine their needs and advise • Appropriate destinations, modes of transportation, travel dates, cost etc, • Provide relevant information, guide to customers. • Organize memorable and exquisite itineraries for clients,• Developed loyal client base due to exceptional listening and research skills• Provide advice about visas or passports. • Advise clients on travel arrangements, • Flight reservations, hotel, and seat reservation • Tickets sales for all airlines and global tour packages• Respond to all relevant inbound phone calls as required from customers• Respond to all relevant inbound SMS' and emails from customers• Customer handling/relationship management.

Promoting products and services,Direct interaction with customers, Follow up and develop both old and new client base respectively.Handling all kinds of marketing such as e-marketing, F2F, Cold Calling etcMaintenance of database of clients

Master'S Degree, International Business Management

Bachelor Of Arts (Ba), English