John P.

John P. Email and Phone Number

Senior Manager, Product UX | AI-Driven Product Innovator & Mentor | UX Leadership in Complex, Scalable Solutions | CSM/CSPO @ JPDESIGN Interactive
John P.'s Location
Los Angeles, California, United States, United States
About John P.

As a Senior Manager of Product UX with over 20 years of experience, I lead cross-functional teams to deliver user-centered designs from concept to GTM, ensuring usability, accessibility, and scalable solutions. By leveraging AI, ML, and NLP, I’ve driven innovation that increased user satisfaction by over 25% and streamlined workflows across enterprise Saas, Salesforce Lightning, and consumer-facing platforms.Currently, I provide strategic UX and product development consultations for Cybersecurity, HR, and Entertainment Tech startups (Web, iOS, Android), helping them secure funding and launch innovative, market-ready solutions. At PwC, Apple TV+, ADP, and MGM, I developed UX/UI strategies, implemented scalable design systems, and seamlessly integrated emerging technologies like Blockchain, dApps, and NFTs into user touchpoints, boosting engagement and adoption rates.A certified CSM/CSPO, I thrive in agile environments and am deeply committed to creating synergy between technology and design to deliver measurable business outcomes. Passionate about mentoring the next generation of designers, I empower teams to innovate, exceed expectations, and achieve excellence in every project I lead.SPECIALTIES INCLUDE:• UX Leadership & Visionary Strategy: Steering complex projects and teams towards innovative user experience solutions.• Educator & Mentorship: Sharing knowledge and nurturing talent as a UX Design Course Instructor and WGU SME Program Advisor.• Agile & Lean UX Expertise: Mastering mobile and responsive design within agile and lean frameworks for maximum efficiency and impact.• Advanced Research Techniques: Employing a mix of quantitative, qualitative, and triangulation methods to ensure design decisions are data-driven and user-informed.• Technical Proficiency: Skilled in Usability Testing, Rapid Prototyping, and a suite of development tools including HTML5, CSS3, jQuery, XML, JS, Angular, and React.• Innovative Technology Integration: Pushing boundaries with AI/ML/NLP, and leading in disruptive and immersive technology spaces.• Brand and Design System Development: Crafting extensive brand centers and design systems to enhance collaboration, governance, and brand consistency at scale.

John P.'s Current Company Details
JPDESIGN Interactive

Jpdesign Interactive

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Senior Manager, Product UX | AI-Driven Product Innovator & Mentor | UX Leadership in Complex, Scalable Solutions | CSM/CSPO
John P. Work Experience Details
  • Jpdesign Interactive
    Senior Manager, Product Ux - Consultant
    Jpdesign Interactive Apr 2023 - Present
    Los Angeles, Ca, Us
    • Managing UX Team in Agile Development: Leadership in MVP launches for Cybersecurity, HR, and Media/Entertainment Technology platforms, enhancing the usability and market-ready product in mobile-first strategies and gamified user experiences; Leverage agile methodologies to steer team collaboration, adapting swiftly to project needs and industry shifts for optimal project delivery.• Optimizing Complex UX Systems: Driving user engagement increase on Cybersecurity applications by directing Figma-driven interface development, focusing on creating accessible, intuitive designs, and aligning product experiences with user-centered principles.• Mentoring and Developing High-Performing UX Teams: Elevate team creativity and innovation through structured workshops and leadership in integrating emerging technologies. Promote empathetic design practices, fostering a culture of continuous improvement and exceptional design quality across projects.
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  • Designlab
    Product Ux Course Instructor & Mentor
    Designlab Jan 2023 - Present
    Remote, Us
    • Delivers comprehensive online UX/UI courses of varying durations (4, 15, 28 weeks), providing in-depth instruction on Design Thinking methodology, practical UX/UI design, product dev., and real-world skills. • Provides mentorship and career coaching for UX job seekers, offering one-on-one guidance from experienced designers to beginners, aimed at facilitating mastery of practical, effective, and sustainable UX knowledge. • Prepares students for successful careers in UX design, equipping them with the necessary skills to create exceptional digital products (web and mobile) and helping them achieve professional employment and long-term career progression in the field.
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  • Western Governors University
    Product Ux Design Sme
    Western Governors University Sep 2023 - Sep 2024
    Salt Lake City, Ut, Us
    As a Product UX Design SME (Subject Matter Expert) advisor, I help the course program director create Product Experience Design (BS) course content, ensure industry relevance, offer expertise, validate learning objectives, and bridge theory with practical application. Provides the following services as an SME:1. Deep understanding of UX principles and methodologies.2. Curriculum development expertise.3. Strong communication and collaboration abilities.4. Knowledge of pedagogical best practices.5. Ability to evaluate and incorporate feedback.
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  • Pwc
    Lead Ux Designer
    Pwc Nov 2022 - Apr 2023
    Gb
    • Fostered the UX strategy and drove innovation for key platforms including Concourse 2.0, an enterprise-level CRM system redesign, ESG, and GCI, showcasing leadership by transforming insights into strategic actions and enhancing team synergy.• Led the end-to-end UX design lifecycle for Desktop/RWD/iOS/Android app products, from user research to prototyping, directly contributing to the evolution of the AppKit Design System and ensuring scalability at the industry's forefront.• Collaborated closely with stakeholders to streamline Research, enterprise Agile Methodologies, and Product Strategy, cutting decision-making timelines and integrating business objectives with accessible design, leveraging data analytics within a lean/agile framework.
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  • Apple
    Lead Ux Designer
    Apple Jun 2022 - Oct 2022
    Cupertino, California, Us
    • Drove the UX design lifecycle for Apple TV+, transforming three months of research into simplified solutions for complex issues of an enterprise-level "CRM" system design, and reduced delivery time through effective cross-functional team collaboration.• Crafted technical diagrams and UX specifications for AI-enhanced OCR/ICR use cases, elevating Apple TV+ feature usability with strategic decisions articulated through compelling storytelling.• Advocated for design thinking, providing mentorship to junior designers, and standardized UX processes, shaping user-centric experiences for a global customer base and setting new benchmarks for industry practices and user engagement.
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  • Adp
    Lead Ux Designer, Iv
    Adp Oct 2021 - May 2022
    Roseland, New Jersey, Us
    • Led UX strategy for ADP's HRO 'Henry PEO/CS' applications within the Salesforce Lightning platform and an enterprise-level CRM system redesign, enhancing user experiences for employees and HR clients, and boosting NPS through strategic product development collaborations.• Championed user-centric design, steering teams through intricate design obstacles and staying at the forefront of evolving UX practices and Salesforce's 'Einstein Bots' AI/ML/NLP tech.• Employed a data-driven lean UX approach, Enterprise Agile Methodologies, and Product Strategy, integrating user insights and partnering with cross-functional teams for meticulous planning and backlog refinement.
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  • Mgm Resorts International
    Senior Service Design Manager
    Mgm Resorts International Nov 2020 - Aug 2021
    Las Vegas, Nevada, Us
    • Managed R&D for the NFT marketplace and M-life rewards, fostering interdepartmental collaboration and innovation that enhanced MGM's product and service offerings, resulting in a 5% uplift in customer retention via the M-life mobile app.• Accelerated program delivery timeline, ensuring adherence to UX best practices, Enterprise Agile Methodologies, and Product Strategy, championed the integration of Design Thinking across the company, leading to a revolutionary customer experience framework.• Led the integration of cutting-edge technologies such as blockchain, cryptocurrency, AR/VR, AI, and NFT into user service touchpoints, while overseeing UX design excellence and managing a dynamic team, contributing to advanced digital customer interactions.
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  • City National Bank
    Senior Ux Designer
    City National Bank Oct 2019 - Jul 2020
    Los Angeles, Ca, Us
    • Led UX process standardization across CNB's enterprise financial systems redesign, driving best practices and developing heuristic evaluations that enhanced both incremental and radical application updates, significantly cutting down complaint rates through rigorous ADA Compliance/WCAG 2.0 adherence.• Orchestrated collaboration between UX teams, business analysts, and developers to refine financial system interfaces, leading strategic planning and advocacy for superior user experiences, and offered expert design critiques and mentorship to junior UX designers in an Agile environment.
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  • Saviynt, Inc.
    Lead Web Product Ux Designer
    Saviynt, Inc. Mar 2019 - Oct 2019
    El Segundo, California, Us
    • Led the end-to-end web development for enterprise SaaS IAM/PAM cybersecurity system product designs, increased user engagement by 25%, leading to a 14% boost in ROI, by refining UX strategies and driving UX/CX strategies that boosted customer satisfaction.• Governed UX research practices, oversaw user testing, streamlined user flows, and sitemaps to distill complexity into user-friendly designs, and led an international team to deliver cohesive creative direction and maintain UI consistency.
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  • Creative Circle
    Ux Design Manager
    Creative Circle Jul 2018 - Mar 2019
    Los Angeles, Ca, Us
    • Managed the full UX lifecycle for TREETI's SAE Blockchain and Smart Contract platform, integrating Cryptocurrency transaction e-commerce, and efficiently launched alpha within three months. • Achieved cost-effective results by reducing labor costs, and enhanced project efficiency through strategic stakeholder collaboration and hybrid user-centered design processes.• Led a skilled team of UX designers and developers, employing design thinking to innovate and enhance product features, aligning with user needs, business goals, and technical limitations.
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  • Ccc Information Services
    Sr. User Experience Designer
    Ccc Information Services Feb 2017 - May 2018
    Chicago, Illinois, Us
    • Drove the UX design for B2B and B2C enterprise SaaS cloud applications in the automotive and insurance sectors, implementing human-centered methodologies that doubled app engagement and reduced user drop-off by 20%, enhancing enterprise solutions, telematics, analytics, and CMS dashboard interfaces.• Executed top-tier UX strategies for mobile-first and responsive designs, delivering harmonious UI for iOS, Android, and Microsoft platforms, leveraging frameworks like Microsoft Modern Design, Material Design, Minimal Design, and Bootstrap.
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  • Investor'S Business Daily
    Interactive Ux/Ui Designer - Multidisciplinary
    Investor'S Business Daily Jun 2016 - Feb 2017
    Los Angeles, California, Us
    • Developed innovative online marketing initiatives for an enterprise e-commerce stock trade educational products, refining creative content and marketing strategies, leading to a 4% revenue boost by enhancing the online purchasing journey.• Crafted engaging branding and UX concepts, delivering high-fidelity prototypes across diverse platforms including iOS/Android, responsive web, HTML emails, CMS sites, and social media channels, enriching the user experience and product marketing efforts.
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  • New Star Realty And Investments
    Principal Ux/Ui Designer
    New Star Realty And Investments Feb 2015 - Jun 2016
    Los Angeles, Ca, Us
    • Managed a diverse team in crafting compelling creative solutions across various media channels, achieving an unprecedented 8,176.98% surge in web traffic and a 57.54% conversion rate through strategic website design and marketing initiatives.• Oversaw the UI/UX lifecycle and project management for a responsive real estate property finder website and mobile app, incorporating MLS data to fulfill online marketing objectives, streamline user experience, and conduct usability testing.
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  • Ratespecial Interactive Llc
    Senior Interactive Ux Designer
    Ratespecial Interactive Llc Aug 2012 - Feb 2015
    Pasadena, Ca, Us
    • Crafted interactive wireframes and prototypes, focusing on user-centered design for credit card, loan application, and e-commerce landing pages, significantly boosting company revenue by 25-40% annually and enhancing conversion rates by up to 120%.• Overhauled the company's Visual Identity system, implementing high-level strategic creative solutions that encompassed visual content, information architecture, and usability enhancements.
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  • Colliers International
    Ux/Ui Design Manager (Usc, Travelers Group, Fremont College)
    Colliers International Sep 2009 - Jul 2012
    Toronto, Ontario, Ca
    • Managed a team of 5-8 designers to develop enterprise SharePoint CMS applications, wireframes, global site interfaces, and interactive prototypes for iOS and Android apps in a collaborative environment with analysts, researchers, and engineers. • Oversaw the design and development of microsites, e-commerce portals, and web pages using HTML/CSS, and produced comprehensive digital marketing materials such as HTML emails, banners, digital print, and social media content.
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  • Ntreev Soft.
    Senior Ui Designer
    Ntreev Soft. Jul 2008 - Sep 2009
    Kr
    • Transformed and maintained 3 enterprise MMORPG game global sites; simplified online game asset e-commerce features, Web UI/GUI designs for sign up/in, item purchase, game downloads, Micro-sites design, promotion web page design, and email campaign designs, increase 8% in customer retention rate.
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  • Bada (Bezierart Design Associates), Subsidiary Of Cornerstone Realty, Inc.
    Ux/Ui Design Manager
    Bada (Bezierart Design Associates), Subsidiary Of Cornerstone Realty, Inc. Sep 2001 - Jul 2008
    • Set the strategic creative, UX/UI direction for the web applications and E-commerce online shopping experiences, crafting consistent product solutions with an effective strategy that drove a $3.27M increase in revenue. Led and managed a cross-functional team of 5 designers and 3 programmers.
  • Pricewaterhousecoopers - Service Delivery Center (Pwc Sdc)
    Senior Designer - Ifs
    Pricewaterhousecoopers - Service Delivery Center (Pwc Sdc) Sep 2000 - Aug 2001
    ., Oo
    • Executed internal and external visual communication, website updates, media production, and project-client coordination for PwC's offices in the US.• Designed client proposals, visual designs, educational materials, marketing collateral, and press packets for Global Business Experts and Corporate Financial Analysts.
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  • California Credit Union
    Senior Designer - Marketing
    California Credit Union Mar 1998 - Jul 2000
    Us
    • Reinvented marketing strategies and executed corporate branding design, digital campaigns, and commercial graphics, saving the annual cost of $300,000, and led 2 staff at the corporate office.
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John P. Education Details

  • Artcenter College Of Design
    Artcenter College Of Design
    Industrial Design (Product Design)
  • Milwaukee Institute Of Art & Design
    Milwaukee Institute Of Art & Design
    Industrial Design (Product Design)
  • Ucla Extension
    Ucla Extension
    Web/Multimedia Management And Web Technology

Frequently Asked Questions about John P.

What company does John P. work for?

John P. works for Jpdesign Interactive

What is John P.'s role at the current company?

John P.'s current role is Senior Manager, Product UX | AI-Driven Product Innovator & Mentor | UX Leadership in Complex, Scalable Solutions | CSM/CSPO.

What schools did John P. attend?

John P. attended Artcenter College Of Design, Milwaukee Institute Of Art & Design, Ucla Extension.

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