Anna Jóri Email & Phone Number

Malta

- Leading UX research projects to improve user experience and engagement across multiple sub-products within the platform- Conducting user behaviour analysis using Google Analytics, Qlik-based platforms, and customer support data, driving research-driven improvements and optimizing user segmentation- Facilitating stakeholder workshops, mapping user workflows through exploratory research, and conducting several moderated usability tests, leading to significant improvements in tool… Show more - Leading UX research projects to improve user experience and engagement across multiple sub-products within the platform- Conducting user behaviour analysis using Google Analytics, Qlik-based platforms, and customer support data, driving research-driven improvements and optimizing user segmentation- Facilitating stakeholder workshops, mapping user workflows through exploratory research, and conducting several moderated usability tests, leading to significant improvements in tool functionality and identifying new feature opportunities- Managing participant recruitment and coordinating with external agencies to ensure effective execution of research initiatives, while collaborating with compliance teams to align projects with regulatory standards- Delivering research insights via reports, presentations, and customer journey maps, contributing to a more intuitive platform and improved user satisfaction- Organizing and facilitating ideation workshops with cross-functional teams (Product Managers, UX Designers, Data Analysts), driving innovative ideas, influencing product roadmaps, and ensuring research findings play a critical role in product decisions Show less

Barcelona, Catalonia, Spain

- Conducting comprehensive UX research (user interviews, surveys, usability tests), directly impacting feature design and product strategy- Collaborating closely with Product Managers, UX Designers, Engineers and Data analysts, integrating UXR insights into key decision-making processes - Developing research plans using mixed methods; analyzing and synthesizing data to drive product improvements, as evidenced by enhanced user satisfaction metrics- Recruiting participants, both in… Show more - Conducting comprehensive UX research (user interviews, surveys, usability tests), directly impacting feature design and product strategy- Collaborating closely with Product Managers, UX Designers, Engineers and Data analysts, integrating UXR insights into key decision-making processes - Developing research plans using mixed methods; analyzing and synthesizing data to drive product improvements, as evidenced by enhanced user satisfaction metrics- Recruiting participants, both in collaboration with recruitment agencies and through self recruiting on internal platforms- Presenting actionable insights through engaging reports, User Personas, and Customer Journey Maps, leading to measurable improvements in user engagement- Facilitating ideation workshops and strategic sessions with design and product teams, spurring innovative ideas and fostering interdepartmental collaboration Show less

Madrid, Community Of Madrid, Spain

- Contributing to develop software solutions to increase productivity and redefine the transportation industry- User Research- UX Design

Remote

Developing the content creation/lesson planning part of the platform for language teachers.Tasks:- User Research- User Interviews and Competitive Analysis- User Personas and Flows- Wireframing- Prototyping- User Testing- Stakeholder ManagementTool: Figma

Madrid, Community Of Madrid, Spain

Project: Designing "Testmybikerecommends", an ebike recommendation website- Conducting User Research - Competitive Analysis- User Interviews- Low fidelity WireframingTool: Figma, Sketch

Madrid, Community Of Madrid, Spain

Teaching General and Business English to professionals from secretaries to senior directors in several leading companies such as Telefónica, IBM, Deloitte, Airbus and El Corte Inglés.

500+ hours of intensive project based training program covering end-to-end UX design from a UCD perspective. UX skills: User Research, Competitive Analysis, User Personas, Information Architecture, Wireframing, Prototyping, Usability Testing. UI Development: Brand icon and icon set, Mood Board, Animated Interaction, Style Guide.

Madrid, Community Of Madrid, Spain

- Identifying learners’ needs and designing pedagogical strategies- Course design and material development in the digital instructional platform Moodle- Delivering 90 hours of academic sessions (7 ECTS credits)- Regular assessment and feedback on students’ progress

Madrid, Community Of Madrid, Spain

Teaching English at Vatel International Business School - Hotel and Tourism Management.

Madrid, Community Of Madrid, Spain

- Teaching General and Business English to business professionals- Identifying client needs and selecting course material accordingly- Continuous evaluation of students

Madrid, Community Of Madrid, Spain

Translating educational material for iPads. (Spanish - English).

Madrid, Community Of Madrid, Spain

- Teaching General and Business English to business professionals- Identifying client needs and selecting course material accordingly- Continuous evaluation of students

Madrid, Community Of Madrid, Spain

- Teaching General and Business English in the center and in companies- Organizing special events, such as “social clubs” for students to practise fluency in English- Teaching presentation, writing and negotiating skills in English

Madrid, Community Of Madrid, Spain

- Teaching General and Business English to business professionals in companies and national institutions such as: IBM, The Stock Exchange and the Bank of Spain.- Course material and development- Ongoing assessment

Madrid, Community Of Madrid, Spain

Handling agent for Newco/Spanair at Barajas Airport: check-in and boarding.

Córdoba, Andalusia, Spain

I worked in the framework of the European Voluntary Service “Youth and Media” program for the NGO "CIC-BATÁ" in the fields of administrative tasks and customer service.

Artifical Intelligence

Data-Driven Design: Quantitative Research For Ux

How to decide when quantitative research methods are appropriate. How to apply statistical tests to quantitative results. How to select.

Mba And Digital Marketing

Key areas: - Business Model Innovation - Lean Startup - Strategy and Business Fundamentals - Entrepreneurship - Disruptive Tech.

Ui Design

User Interface specialization for UX designers, covering the following skills: User flow diagram Low-, mid- and high-fidelity wireframes.

Ux Design

500+ hours of intensive project based training program covering end-to-end UX design from a UCD perspective. Skills: User Centered Design.

Design Research

Ux Design Fundamentals

UX Fundamentals course. Skills: UX Theory Principles of Design Thinking User and Competitor Research Persona Creation Principles.

International Educator Certificate For Ib Qualification, Education, Online

Certificate In Teaching Languages With New Technologies Validated By Trinity College London

This course resulted in the creation of the Web Quest: International Business Communication.

Teaching Business English

Celta, Teaching English As A Second Or Foreign Language

Ma In Translation, English - Spanish

Bachelor Of Education - Bed