Csaba Horvath Email & Phone Number

Treves, Rhineland-Palatinate, Germany

Designed, and prototyped processes of the company’s car e-commerce platform, and analyzed existing products for improvement. This includes data analysis, competitive research, user research, and user testing. Translated client requirements into mockups, and assisted in QA testing.

- Goal: Allow anyone to shop, transfer money, and more without a debit or credit card or the need to visit a physical bank or store- Approach: Competitive analysis and user research, creating personas and flows, ideation based on the gathered data, validation and redesign of the different prototype with users- Outcome: an MVP that allows people to pay contactless in an offline shop using the phone, also can transfer money, open new accounts, order bank cards for multi-purposes… Show more - Goal: Allow anyone to shop, transfer money, and more without a debit or credit card or the need to visit a physical bank or store- Approach: Competitive analysis and user research, creating personas and flows, ideation based on the gathered data, validation and redesign of the different prototype with users- Outcome: an MVP that allows people to pay contactless in an offline shop using the phone, also can transfer money, open new accounts, order bank cards for multi-purposes, and analyze the budget Show less

- Learned about design thinking and the fundamentals of ux methodologies - Gained knowledge about how people perceive information and the different state of the world- Conducted competitive analysis, user interview, usability tests, and wrote survey questions as well as test plan and script- Created personas, storyboards, sketches, low- to high-fidelity wireframes & prototypes

Zweibrücken, Rhineland-Palatinate, Germany

- Coordinated teams of two to twenty to providing the best possible service quality to the guests and make them fortunate, satisfied across 250-300 events per year- Optimized workflows to improve cost-effectiveness- Taught students how to treat people to make them regular guests- Booked the appropriate services after the events and prepared the invoiceshttps://www.landschloss-fasanerie.com/en/

Trier Region

- Managed the Nr.1 event location in the region and supervised 300 events in a year, up to 1000 guests- Increased guest satisfaction and lowered the budged by frequent training of the team and students- Planned the individual reorganization and preparation of the location for the events and wrote duty roster for the team- Ordered food & beverage, and controlled the inventory- Booked the appropriate services after the events and prepared the… Show more - Managed the Nr.1 event location in the region and supervised 300 events in a year, up to 1000 guests- Increased guest satisfaction and lowered the budged by frequent training of the team and students- Planned the individual reorganization and preparation of the location for the events and wrote duty roster for the team- Ordered food & beverage, and controlled the inventory- Booked the appropriate services after the events and prepared the invoiceshttps://www.nellsparkhotel.de/en/ Show less

Trier Region

- Á la carte service in the hotel's restaurant, next to the world cultural heritage Igeler column- Service on smaller events up to 40-50 guests

Budapest, Ungarn

- Á la carte service of guests in one of Budapest’s best restaurants in the Castle District with 60 indoor and 80 to 100 outdoor seats- Service on smaller events like wedding and garden partieshttps://riso.hu/en/

Worldwide

- During the work on cruise ships, learned a lot about buffet & á la carte service and system gastronomy, but most importantly, about customer engagement- Worked all around the ship, from crew mess through room service to restaurants with 300 seats to serving beverages in bars and on open decks

Cerificate, Ux Design & Research

Six months full-time, mentored course that gave a deep dive into the world of UX through a project aimed to design a fintech app using UX.

Certificate, Ux Design & Research

Professional Qualification, Gastronomic Salesman

Professional Qualification, Motorcycle Maintenance And Repair Technology/Technician

Graduation, Architecture