John Mcgowan

John Mcgowan Email and Phone Number

UX and Human Computer Interaction Consultant @
John Mcgowan's Location
Chicago, Illinois, United States, United States
John Mcgowan's Contact Details

John Mcgowan personal email

John Mcgowan phone numbers

About John Mcgowan

As a User Experience (UX) Consultant, I help organizations plan, prototype and test interfaces that solve for their client’s needs. I have two decades of experience in bridging the gap between subject matter experts and designers/developers to achieve validated and intuitive user experiences. I completed my Master of Science in Human Computer Interaction (HCI) degree in 2008 and continue to grow my knowledge as a leading authority in the UX space. By staying abreast of the latest news, technology and methodologies that evolve so quickly in UX, any team I’m part of will be able to better define their problem space and execute on the development of the most optimal solutions.

John Mcgowan's Current Company Details
Wally Watters, Inc

Wally Watters, Inc

UX and Human Computer Interaction Consultant
John Mcgowan Work Experience Details
  • Wally Watters, Inc
    Chief Operating Officer
    Wally Watters, Inc Oct 2024 - Present
    Santa Barbara County, California, United States
    Leveraging AI and UX to evolve and disrupt an aging industry.
  • Nielsen
    Senior Information Architect
    Nielsen Jul 2021 - Sep 2024
    Chicago, Illinois, United States
    I consulted on application navigation and dataset taxonomies, conducted discovery around application subject matter and way-finding, and worked with PMs, designers & developers to build the research-backed solutions and enhancements. I also assisted low-fidelity prototyping efforts (in both Axure and Figma) for usability testing- and labeling/micro-copy needs, all while adhering to WCAG/accessibility standards.
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  • Backstop Solutions Group
    Ux Architect
    Backstop Solutions Group Jul 2017 - Jul 2021
    Greater Chicago Area
    As a UX Architect, I leveraged tools like UXPin and Optimal Workshop to plan, test and hand-off designs for a niche-industry CRM.
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  • Aon
    Senior Customer Experience (Cx) Consultant
    Aon Jun 2015 - Jun 2017
    Chicago, Illinois, United States
    Promoted to Customer Experience Consultant to help implement our flagship HR benefits administration software (a solution that I helped architect in my previous role at Aon)
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  • Aon
    Ux Solutions Lead
    Aon Jul 2012 - Jun 2015
    Chicago, Il
    My role was to help implement innovative, market-leading web solutions that impressed existing & prospective clients, as well as support business objectives in the benefits administration space.
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  • Chase
    User Experience Architect
    Chase Jan 2011 - Jun 2012
    United States
    As part of the User Experience team at JP Morgan Chase, I assisted the Commercial Card division in their ongoing improvements to the PaymentNet application. My duties included wire-frame and prototype design, usability testing and extremely thorough documentation & testing.
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  • American Society For Clinical Pathology (Ascp)
    Manager Of Ascp.Org (Web Content Management System Admin)
    American Society For Clinical Pathology (Ascp) Jan 2008 - Jan 2011
    Greater Chicago Area
    In addition to coordinating all website communications, I also served as the primary administrator on our Content Management System (CMS). This included training of new web content authors on HTML and WYSIWYG tools, as well as publishing of all new web content. I also prototyped all new custom applications using Axure and/or Visio, while conducting user research via google analytics and usability testing with Camtasia (task analysis). When tools were ready for physical design, I provided direction to .Net developers on implementation. To help the organization be mindful of spending/resources during video production, I also filled in as a voice narrator for our Annual Meeting summations.
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  • Blue Cross And Blue Shield Of Illinois
    National Accounts Inter-Plan Coordinator
    Blue Cross And Blue Shield Of Illinois May 2001 - Dec 2007
    Greater Chicago Area
    I provided technical support to a team of Inter-plan marketing coordinators. Our primary objective was to maintain productive business relationships with other Blue Cross plans across the country. My responsibilities included National Accounts Support, Claims Analysis, Computer Programming (JCL/Cobol/FOCUS), User Research, Technical Writing, Intranet Maintenance, Disaster Recovery, Business Continuity and Emergency Response. During this time I obtained my Master's degree in Human Computer Interaction (HCI).
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  • Incent, Inc (Closed)
    User Experience Specialist
    Incent, Inc (Closed) Mar 2000 - Apr 2001
    Greater Chicago Area
    My primary role was to author the user flows and interface for an online purchase/decision management tool. This involved the creation of the UI and logic for steps that walked the user through the process of shopping for products online like automobiles and home insurance.
  • Greenbrier & Russel
    Associate Consultant
    Greenbrier & Russel Apr 1998 - Mar 2000
    Schaumburg, Il
    I helped Zurich American as a Business Intelligence reporting expert and became well versed in OLAP technologies such as Business Objects and Cognos. One of my major accomplishments was the conversion and redesign of old (legacy system) reports. I created a process whereby poorly designed paper reports were replaced by easy-to-read online reports (which client's could access "self service, as opposed to waiting for delivery). Before leaving the consulting assignment, I trained several full time employees at Zurich to create and run the reports for themselves.
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  • Rockwell Automation
    Internship - Y2K Upgrades
    Rockwell Automation Jan 1998 - May 1998
    Greater Milwaukee Area
    My college internship duties included the upgrading of reports for Y2K compliance, inclusive of coding and QA testing.
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  • Bmo Harris Bank
    Internship - Personal Banking Solutions
    Bmo Harris Bank May 1997 - Jan 1998
    Greater Chicago Area
    As an intern for the personal banking group, I worked on hardware upgrades to support new teller software. I also helped lead the redesign of the transaction receipts customers receive after live teller transactions.
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John Mcgowan Skills

User Experience Usability Testing Information Architecture Axure User Interface Agile Methodologies Project Management Requirements Gathering Human Computer Interaction Web Analytics Visio Html Task Analysis Heuristic Evaluation Sharepoint Wire Framing User Scenarios Google Analytics User Research Usability Engineering Web Project Management User Centered Design Microsoft Office Site Maps Creative Direction Technical Writing User Experience Design Rapid Prototyping Software Documentation Axure Rp Narration Web Content Management Photoshop Employee Training Heuristic Analysis Snagit Observational Studies Accessibility Responsive Web Design Instructional Design Jira Website Testing Observational Research Camtasia Windows Movie Maker Justinmind Rapid Prototyping Narrative Journalism User Experience Design Content Strategy Interaction Design Sitemaps User Interface Design Agile

John Mcgowan Education Details

Frequently Asked Questions about John Mcgowan

What company does John Mcgowan work for?

John Mcgowan works for Wally Watters, Inc

What is John Mcgowan's role at the current company?

John Mcgowan's current role is UX and Human Computer Interaction Consultant.

What is John Mcgowan's email address?

John Mcgowan's email address is jo****@****ons.com

What is John Mcgowan's direct phone number?

John Mcgowan's direct phone number is +177344*****

What schools did John Mcgowan attend?

John Mcgowan attended Depaul University, Marquette University, Mount Carmel High School.

What are some of John Mcgowan's interests?

John Mcgowan has interest in Science And Technology, Environment, Education, Requirements Gathering.

What skills is John Mcgowan known for?

John Mcgowan has skills like User Experience, Usability Testing, Information Architecture, Axure, User Interface, Agile Methodologies, Project Management, Requirements Gathering, Human Computer Interaction, Web Analytics, Visio, Html.

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