Julia Nguyen Email & Phone Number

Fairfax, VA, US

Alexandria, Virginia

Client: Customs and Border Protection - Office of Trade, Trade Transformation Office- Work cross-functionally with product owners, software engineers, and subject-matter experts to elicit, clarify, and define product requirements- Collaborate with product owners to plan and scope new product features and project milestones- Define and maintain user.

Arlington, VA

- Collaborated with UX research leads to conduct on-site and remote user research- Conducted usability testing and task analysis’ on current and proposed product features- Maintained an on-going schedule and database of user research participants- Supported the UX research team with user outreach to expand the pool of research participants- Rapidly created.

Washington D.C.

- Performed department spending analysis’ to aid in mid-year and year-end budget projections- Tracked travel and expense reports for the magazine’s Advertising, Marketing and Businessdepartments to ensure reporting accuracy- Maintained financial journal entries for revenue generated from the magazine’s article reprints in coordination with the Finance.