Uyen Bui Email and Phone Number

- Collaborator on over 25 human factors projects to produce study protocols, datasheets, use-related risk analyses, and HFE submission reports according to the FDA 2016’s Human Factors guidance and IEC 62366 standards for medical device companies seeking FDA approval.- Leading human factors projects (e.g., formative/summative usability studies, summative study reports) to meet client deadlines.- Manage preparation and client communication for a marketing claims study targeted towards cath lab staff.- Managed usability study preparation, execution, and reporting for an early-stage rechargeable external power supply targeted towards chronic pain patients.- Managed usability study preparation and client communication for an early stage charging device targeted towards Parkinson’s Disease patients.- Designing and executing formative and summative usability studies to collect user feedback on medical devices.- Conduct user interviews and research to inform study design (e.g., study environment setup).- Moderated over 60 usability study sessions and observed/took notes for over 80 study sessions for various products (e.g., intravitreal delivery device, wound debridement system, vagus nerve stimulator) to determine root cause of participant use errors, close calls, and difficulties.- Communicating usability findings and recommendations to clients for continuous product improvement via formal study reports and Power Point presentations.

- Executed usability and focus-group style evaluations on two in-development CSU Faculty Dashboards and a chatbot feature to gather faculty reactions, feedback, and behaviors for the CSU Chancellor’s Office.- Analyzed qualitative and quantitative data by examining participant verbal comments, task performance, and survey responses from testing sessions for trends and themes.- Summarized key findings and recommendations from evaluations in presentations and reports.- Performed web accessibility evaluations using NVDA, JAWS, JAWS Inspect, WAVE, ANDI, Colour Contrast Analyser, and Windows Resizer on university products to ensure WCAG 2.1 compliance.- Provided virtual web accessibility training to and graded assessments for incoming lab members.- Wrote alternative text for Human Factors course Power Points to ensure compliance to Quality Matters accessibility.

- Completed accessibility training via evaluation of eTextbooks according to SkillsCommons Accessibility Checkpoints

- Evaluated the user interface and functionalities of the existing online College Skills course for general usability issues.- Compiled and curated CSULB resources to create a CSULB-specific version of the College Skills course.- Performed a usability evaluation on the CSULB College Skills course using select Nielsen's usability heuristics and severity ratings.- Performed a quality evaluation on the CSULB College Skills course using select Ensuring Quality Open and Online Learning (eQOOL) criteria.- Performed an accessibility evaluation on the CSULB College Skills course using select SkillsCommons Accessibility Checkpoints.- Provided recommendations for the CSULB College Skills course according the findings from the usability, quality, and accessibility evaluations in a comprehensive report.

- Assisted in grading assignments for an online PSY 301 course.- Entered assignment grades in electronic gradebook on BeachBoard.- Held weekly office hours to address student inquiries regarding assignments.

- Carried out commands from air traffic controllers (ATC) in simulations.- Learned pseudo-pilot language – phonetic alphabet, airplane call signs, repeating ATC commands.

- Prepared source documents for upcoming patient visits in various clinical studies.- Transcribed data from source documents into electronic databases.- Trained study patients on electronic devices necessary for clinical studies.- Facilitated patients visits through constant communication with the doctor, study coordinator, clinical raters, and nurses regarding what procedures still needed to be completed.- Communicated with external facilities to obtain patient medical records as necessary for clinical studies.

- Assisted in running scheduled participants for a study examining offloading and memory.- Wrote up study results in an APA-formatted paper.- Summarized articles relating to offloading, memory, and human factors-related accidents.- Coded participant survey responses.

- Contacted potential volunteers via phone regarding interest in academic mentoring or reminders to complete orientation.- Provided academic mentoring for three elementary school students, ensuring that class and homework assignments are understood and completed correctly.

- Assisted professors in grading papers for a PSY 100 course.- Recorded grades in electronic gradebook on BeachBoard.- Held office hours every week to address students' questions regarding assignments.

- Assisted customers by recording their food orders as quickly and accurately as possible.- Helped serve customers at both the drive-thru window and front counter.- Handled customer cash quickly and accurately at the drive-thru window and front counter.