Uyen Joebchen Email & Phone Number

At the core of effective systems and process management lies a commitment to continuous improvement, collaboration, and strategic leadership. My passion for optimizing healthcare technology and systems drives my unwavering dedication to enhancing patient care and operational efficiency. My guiding principle is to always strive for excellence while fostering a supportive and collaborative environment.As a seasoned systems analyst and team leader, I bring extensive expertise in process improvement, technology implementation, project management, and technical support. My background spans across various sectors of healthcare, allowing me to expertly handle system maintenance, administrative support, and integration projects. I specialize in Epic systems, including Cadence, Prelude, Grand Central, Eligibility, and Welcome, and I have a robust knowledge of Atlassian Jira, ServiceNow, and other essential tools.Throughout my career, I've led the successful implementation and support of numerous healthcare clinics, managed complex Epic version upgrades, and spearheaded various integration projects. One of my notable achievements includes leading a team at Walmart Health to implement and support 51 clinics with multiple service lines and numerous Epic upgrades and integrations. Additionally, my role in optimizing patient access systems has consistently resulted in improved care continuity and reduced healthcare costs. My contributions have been recognized at organizations such as the University of Maryland Medical System and Anne Arundel Medical Center.I am dedicated to leveraging my extensive experience to help organizations streamline operations, enhance patient access, and implement technology solutions that drive efficiency and improve outcomes. My goal is to collaborate with forward-thinking teams to achieve shared objectives and create sustainable improvements. Let's connect and discuss how my background and skills can contribute to your organization's success.